Guidance

Horizon Shortfall Scheme Appeals (HSSA): Independent Panel terms of reference

The Independent Panel terms of reference ensures fair and consistent assessment of claims from postmasters under the HSSA scheme.

From:
Department for Business and Trade
Published
26 February 2026
Last updated
30 June 2026 — See all updates

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Horizon Shortfall Scheme Appeals: Independent Panel terms of reference

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These terms of reference set out the remit of the Independent Panel.

Updates to this page

Published 26 February 2026
Last updated 30 June 2026 — Show all updates

  1. Added clarification that the transcript produced by the Secretariat will be the sole authoritative record of the meeting for the purposes of the appeal process.

  2. First published.

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