Change description : 2026-07-28 09:30:00: Notes and definitions for Rail passenger numbers and crowding on weekdays in major cities in England and Wales: 2025 published. [Guidance and regulation]
Information on rail passenger numbers and crowding statistics
Statistics for rail passenger numbers and crowding on weekdays in major cities in England and Wales are based on passenger counts carried out by train operating companies on behalf of the department. These represent a ‘typical’ weekday in autumn and cover National Rail services run by franchised and concession train operators. These statistics do not include Open Access train operators, train operators that are franchised by Transport Scotland, or non-national rail networks.
The 5following four statistical data series thatabout arethe railway in Great Britain, previously published by the departmentdepartment, andare collatenow datapublished aboutelsewhere:
The notes and definitions document includesprovides background information on thesethe data tables, their sourcedata documentssources and supporting technical documents.
Wider sources and links to further statistics on rail
Most statistics about the rail industry are published by other organisations. Therefore, a number of the statistics that appear in this series are originally published elsewhere. In these cases, more up-to-date and more detailed statistics than those published here may be available from the organisation that produces them.
Other sources of rail statistics are:
Office of Rail and Road - ORR publishes a range of statistics including passenger and freight rail performance, usage, complaints, safety, finance and infrastructure.
The post holders who are given access to the rail passenger numbers and crowding statistics up to 24 hours prior to release are available in the pre-release access list.
All other statistics published are official statistics. The department’s view is that all statistics which are not designated as accredited official statistics are robust and have been produced to a suitable standard.