New digital service for local authority EPR for packaging grants
UK local authorities can now access information about their Extended Producer Responsibility for packaging grants through Local Authority Payments service.
Local authorities (LAs) across the UK can now access the Local Authority Payments (LAPs) service, a new digital service developed by PackUK on behalf of the four UK nations.
The service will help local authorities to securely access and manage information related to their Extended Producer Responsibility (EPR) for packaging grant payments.
What LAPs does
LAPs service provides a single, trusted place for local authorities to:
- access and download notices of assessment, grant determination letters and remittance documents
- review and confirm grant payment details and request changes
- raise queries and request support
- enrol and manage authorised users within their authority
LAPs does not calculate, process or transmit payments. There are no changes to the way EPR for packaging grant payments are distributed.
Developed with local authorities
The LAPs service has been shaped through engagement with local authorities, and throughout June and July 2026 a group of authorities from across the UK tested LAPs with feedback highlighting ease of use and ability to access grant documents in one place.
The rollout of LAPs to local authorities across the UK marks a significant milestone in the delivery of modern digital services, improving access to grant payment information and supporting engagement with local authorities.
What local authorities need to do
Chief Executive Officers (CEOs) of each local authority will be invited to access LAPs on behalf of their organisation.
Once the CEO grants access to relevant users, authorised users can manage access and view grant related information through the service.
A Head of Finance must be registered to confirm details used for EPR for packaging grant payments.
Support and guidance
Local authorities can also access guidance and support on their EPR for packaging grants through the service.
For further assistance, contact the EPR for packaging Customer Service Team:
Email: EPRCustomerService@defra.gov.uk
Telephone: 0300 060 0002