Change description : 2026-08-27 10:56:00: This guidance has been updated in the section The name we use in passports, to include guidance on the name we use in passports when the customer has registered or naturalised, from the Names: change of name passport applications guidance and in the section Passport applications that have a change of name, to change a reference of counter fraud team to Public Protection. [Guidance and regulation]
This guidance tells HM Passport Office staff what names a customer must use in their passport and what they must do if their name:
changes
cannot be used in the passport
is unusual
does not match the name on the customer’s supporting documents
includes a title
We will only issue a passport when we are satisfied with a customer’s identity, nationality and entitlement.
A name is part of the customer’s identity. We do not use it on its own to confirm their identity, as we consider other personal details (for example, date and place of birth).