Accessibility statement for the export health certificates service
This statement explains how accessible the export health certificates online service is.
Documents
Details
This accessibility statement applies to the export health certificates (EHC) online service, which is used to:
The service is run by the Animal and Plant Health Agency (APHA).
Updates to this page
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The way you contact APHA has changed. The email address exports@apha.gov.uk is no longer in use. We have added a link to the contact form.
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Updated the section on how accessible the service is, to reflect fixes to some parts of the service people may find difficult to use. Clarified how you can contact APHA if you have difficulty using the service. Updated the email address for reporting accessibility problems. Updated details of the last testing of the website, on 21 November 2024.
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Updated or removed sections of the page to reflect that EHC Online is not used in Northern Ireland. Also, made changes to reflect that it now meets accessibility standards.
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Updated the email address for section 5 'Reporting accessibility problems'.
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Updated the contact details.
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First published.
Update history
2026-09-30 15:17
The way you contact APHA has changed. The email address exports@apha.gov.uk is no longer in use. We have added a link to the contact form.
2026-07-13 10:49
Updated the section on how accessible the service is, to reflect fixes to some parts of the service people may find difficult to use. Clarified how you can contact APHA if you have difficulty using the service. Updated the email address for reporting accessibility problems. Updated details of the last testing of the website, on 21 November 2024.
2026-03-09 14:48
Updated or removed sections of the page to reflect that EHC Online is not used in Northern Ireland. Also, made changes to reflect that it now meets accessibility standards.
2023-07-26 16:22
Updated the email address for section 5 ‘Reporting accessibility problems’.
2023-07-21 14:19
Updated the contact details.