Guidance
Digital telecare commissioning guidelines: alarm receiving centres
Guidelines to support commissioners and procurement teams responsible for adult social care telecare services.
Documents
Details
This guidance sets out technical and service requirements to help commissioners procure safe, resilient and reliable digital telecare services.
The requirements cover:
- digital telecare standards and interoperability
- connectivity and resilience
- service management and supplier assurance
- cyber security and data protection
- access to operational and performance data