Guidance

Import of products, animals, food and feed system (IPAFFS)

Use IPAFFS to notify enforcement authorities about imports toof live animals, animal products and high risk food and feed not of animal origin into Great Britain.

Importers

Import from the EU and importEuropean agentsEconomic mustArea use(EEA)

Use IPAFFS to notify enforcement authorities inabout Greatimports Britainof before the following goodsproducts arrive from the EU and non-EU countries:EEA:

The EEA includes EU countries, Iceland, Liechtenstein and Norway.

Find out more about moving live animals or animal products as part of animalEU origintrade.

Import from the EU to Northern Ireland

Notify the Department of Agriculture, Environment and Rural Affairs (POAODAERA)

  • composite foodif products
  • plantsyou’re importing live animals and plantgerminal products
  • from the EU to Northern Ireland.

    You

    Import dofrom notnon-EU needcountries

    Use IPAFFS to notify authoritiesborder control posts (BCPs) about imports fromof the Republicfollowing offrom Irelandnon-EU of:countries:

    • ABPlive and HRFNAO animals
    • POAO
    • composite productsHRFNAO
    • plants and plant products

    Start now

    BeforeRegister youfor startIPAFFS

    BeforeIf you canhave useregistered IPAFFSyour organisation for another Defra service, you mustcan haveregister afor GovernmentIPAFFS Gatewayby account.following these steps:

    If

    1. Sign youin doto notyour haveservice.
    2. Go ato Governmentyour Gatewaymanage account,account youscreen.
    3. Click canon setthe one‘register upfor whenmore youservices’ select ‘start now’.

      button.

    OnceYou you’veshould setdecide upwho’s yourthe accountresponsible you’llperson be able to register for the Defrabusiness serviceor organisation before you wantregister.

    You tocan use,use includingan theexisting IPAFFSGovernment service.

    IfGateway youaccount alreadyor usecreate othera Defranew services,one. youEach canperson registermust forhave IPAFFSa byGovernment selectingGateway ‘registeraccount forthat’s morepersonal services’.to them. Do not share Gateway accounts.

    If you’re anthe importfirst agentperson actingto onregister behalfthe ofbusiness anor importerorganisation, you mustautomatically registerbecome forthe IPAFFSorganisation usingadministrator yourfor ownthat businessbusiness. details.You’ll Youthen shouldhave notpermission selectto ‘intermediaries’invite onand theremove ‘Manageother account’team screenmembers.

    Make insure thethat IPAFFSyou serviceallocate asat thisleast doesone notother applyteam member to IPAFFSan users.

    Whenadministrator youaccount raiserole, aso notificationyou incan IPAFFS,share youthe areaccount responsiblemanagement.

    Find forout thehow consignmentto fromregister whena itbusiness entersor Greatorganisation Britainfor until the authoritiesIPAFFS completeservice their(ODT, checks.11.9KB).

    CheckSubmit an import rulesnotification

    FindYou outmust whensubmit youyour neednotification toin notifyIPAFFS:

    certificate.

    Get

    Information help

    If you need technicalfor helpimports withfrom importnon-EU notifications:or non-EEA countries

    You need to know:

    • callwhat you’re importing
    • the Animaldate and Plantthe Healthestimated Agencytime (APHA)the helplineconsignment onwill 0330arrive 041at 6999the border control post
    • emailwhich APHAServiceDesk@apha.gov.uk

    Ifcountry youit’s needbeing helpexported tofrom completeand importthe notificationscountry for:

    andStart plantNow products, email phsi-importers@apha.gov.uk

    If you need help with your customs declaration

    You can call the HMRC helpline 0300 322 9434. Monday to Friday 8am to 10pm, and Saturday to Sunday 8am to 4pm.

    Published 18 March 2019
    Last updated 2220 AprilDecember 20222021 + show all updates
    1. Added information for import agents acting on behalf of an importer.

    2. Updated the section 'If you need help with your customs declaration'.

    3. Added a 'If you need help with your customs declaration' section.

    4. Updated to show IPAFFS must be used for imports from the EU and European Economic Area (EEA) from 1 October 2021.

    5. Explained what you need to submit a notification, when to submit it, and added a registration on IPAFFS guide.

    6. The dates agreed with the EU commission for using IPAFFS (7 and 15 September 2020) are no longer valid - TRACES will still be the process to follow.

    7. Explained that "from 7 September 2020, you must use IPAFFS to notify authorities of GB imports of products of animal origin (POAO) from non-EU countries." Clarified processes about importing from EU and non-EU countries.

    8. Revised page to explain more about what IPAFFS is - page will be updated when IPAFFS is open for registration and when any new import processes are confirmed.

    9. Edited call out to make it clearer how TRACES and IPAFFS can be used before and after Brexit.

    10. First published.