Guidance

Goods vehicle movement service: service availability and issues

Check the availability and any issues affecting the goods vehicle movement service.

Documents

Details

Latest updates on the availability and any issues affecting the goods vehicle movement service.

Published 8 December 2020
Last updated 275 JulyAugust 2022 + show all updates
  1. Planned downtime from 10pm on Saturday 27 August 2022 to 1:30am on Sunday 28 August 2022 has been added.

  2. Planned downtime for Saturday 30 July 2022 will no longer end at 7:30am on Sunday 31 July 2022. Downtime will now end at 11:30pm on Saturday 30 July 2022.

  3. The planned downtime beginning on Saturday 30 July 2022 has been extended. The planned downtime will now be Saturday 30 July 2022 9:30pm to 7:30am Sunday 31 July 2022.

  4. Planned downtime from 9:30pm on Saturday 30 July 2022 to 5:30am Sunday 31 July 2022 has been added.

  5. Planned downtime on Saturday 13 August 2022 and Sunday 14 August 2022 from 10pm to 10:45pm has been added.

  6. The issue affecting the Goods Vehicle Movement Service (GVMS) has been resolved. The service is now fully operational, and you'll need Goods Movement References (GMRs) for all movements using GVMS.

  7. The service issue affecting the Goods Vehicle Movement Service has been updated.

  8. A service issue about accessing the Goods Vehicle Movement service has been added.

  9. Planned downtime messaging for Saturday 25 June 2022 has been updated with information on Customs Handling of Import Export Freight (CHIEF).

  10. Planned downtime messages between 9:30pm on Saturday 25 June 2022 and 4am on Sunday 26 June 2022 have been added.

  11. Planned downtime message from Saturday 21 May 2022 10:30pm to 1am Sunday 22 May 2022 has been added.

  12. The planned downtime from 11:59pm on Tuesday 17 May 2022 to 1am Wednesday 18 May 2022 has been cancelled.

  13. Due to scheduled work there may be some disruption to the online service from Tuesday 17 May 2022 11:59pm to 1am Wednesday 18 May 2022.

  14. Planned downtime that may affect actions linked to CHIEF between 10am and 12pm (midday) on Tuesday 10 May 2022 has been added.

  15. Planned downtime from midday to 2pm on Wednesday 4 May 2022 has been cancelled.

  16. For the planned downtime on 27 April 2022 and 4 May 2022, information about what carriers need to do for inbound crossings on the short straits (Dover and Eurotunnel only) has been added.

  17. Planned downtime messages from midday to 2pm on Wednesday 27 April 2022 and midday to 2pm Wednesday 4 May 2022 and Saturday 30 April 2022 11pm to 1am Sunday 1 May 2022 have been added.

  18. The Goods Vehicle Movement Service (GVMS) is now fully operational, and you'll need a Goods Movement References (GMRs) for all movements using GVMS.

  19. We have made upgrades to the HMRC network to allow availability of the Goods Vehicle Movement Service (GVMS).

  20. Interim measures due to ongoing issues with the goods vehicle movement service have been extended to midday, Monday 11 April 2022.

  21. Interim measures due to ongoing issues with the goods vehicle movement service have been extended to midday, 7 April 2022.

  22. Interim measures in response to ongoing issues with the goods movement reference service have been introduced.

  23. The service availability message has been updated for Postal Operators moving goods between Great Britain and the EU.

  24. HMRC's technical team are working to resolve the issues with the goods vehicle movement service as quickly as possible. If you do not have a goods movement reference, you can now proceed with alternative documentation, for example a transit accompanying document (TAD), movement reference number, entry reference number or declaration unique consignment reference (DUCR).

  25. This service is now fully available.

  26. HMRC's technical team are working to resolve the issues with this service as quickly as possible. If you do not have a goods movement reference, you can now proceed with alternative documentation, for example a Transit Accompanying Document (TAD), movement reference number, entry reference number or Declaration Unique Consignment Reference (DUCR).

  27. HMRC are aware there are service issues with the goods vehicle movement service and our technical team are investigating. We apologise for any inconvenience this may cause.

  28. Planned downtime for 31 March 2022 has been updated. It will now take place from 9:45pm to 11:15pm. Planned downtime from 9:30pm on Saturday 9 April 2022 to 7:30am on Sunday 10 April 2022 has been added. Information for carriers has been added.

  29. Planned downtime from 10:30pm to 11:15pm on Thursday 31 March 2022 has been added.

  30. Planned downtime of the CHIEF (Customs Handling of Import and Export Freight) service between 7:30pm and 9pm on Sunday 27 March 2022 has been added. The core services of the goods vehicle movement service will be available but the downtime might affect the create and update the goods movement references (GMRs), check-in GMRs (outbound), embark GMR (outbound) and embark GMR (inbound) actions.

  31. Planned downtime between 11pm on Saturday 26 February 2022 and 12:30am on Sunday 27 February 2022 has been added.

  32. Planned downtime between 10pm on Saturday 19 February and 1am on Sunday 20 February 2022 and 7.30pm to 8.30pm on Sunday 20 February 2022 has been added.

  33. The planned downtime on Thursday 17 February 2022 and Thursday 24 February 2022 has been cancelled.

  34. Planned downtime that may affect CHIEF declaration validations between 11:59am and 2pm on Thursday 17 February 2022 and 11:59am and 2pm on Thursday 24 February 2022 has been added.

  35. The planned downtime from 9:30pm on Saturday 29 January 2022 to 3:30am on Sunday 30 January 2022 has been changed and is now from 9:30pm on Saturday 29 January 2022 to 5am on Sunday 30 January 2022.

  36. Planned maintenance from 9:30pm on Saturday 29 January 2022 to 3:30am on Sunday 30 January 2022 has been added.

  37. The Goods Vehicle Movement Service is working again.

  38. The Goods Vehicle Movement Service is currently not operational. We are working hard to fix the problem.

  39. Planned downtime from 10pm to 11pm on Tuesday 7 December 2021.

  40. Planned downtime from 11am to 12pm on Tuesday 7 December 2021 and 11am to 12pm on Tuesday 14 December 2021 has been added.

  41. Planned downtime from 11:59pm on Monday 22 November 2021 to 2am on Tuesday 23 November 2021 has been added.

  42. Planned downtime from 11:59pm on Saturday 9 October 2021 to 2:30am on Sunday 10 October 2021 has been added.

  43. A service issue about accessing the Goods Vehicle Movement Service has been added.

  44. Planned downtime from 11:59pm on Saturday 3 July 2021 to 5am Sunday 4 July 2021 has been added.

  45. Planned downtime from 6am on Saturday 26 June 2021 to 9pm Sunday 27 June 2021 has been added.

  46. Planned downtime from 11:59pm on Saturday 3 July 2021 to 5am Sunday 4 July 2021 has been added.

  47. Planned downtime from 11:59pm on Saturday 15 May 2021 to 2am on Sunday 16 May 2021 has been added.

  48. Planned downtime from 11:59pm on Saturday 27 March 2021 to 3am on Sunday 28 March 2021 has been added.

  49. Planned downtime from 23:59pm on Saturday 20 March 2021 to 2am on Sunday 21 March 2021 has been added.

  50. Planned downtime from 11:59pm on Saturday 27 February 2021 to 2am on Sunday 28 February 2021 has been added.

  51. Planned downtime from on Saturday 30 January 2021 to Sunday 31 January 2021 has been cancelled.

  52. Planned downtime from 11pm on Saturday 30 January 2021 to 1am on Sunday 31 January 2021 has been added.

  53. Planned downtime from 7pm to 9pm on Tuesday 29 December has been added.

  54. First published.