Restart Scheme provider guidance
DWP provider guidance for the Restart Scheme.
Applies to England, Scotland and Wales
Documents
Details
This guidance is for Department for Work and Pensions (DWP) providers of the Restart Scheme.
Last updated
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Updated paragraph 2.63 of Chapter 2A: Referral Process and Initial Engagement: Universal Credit claimants (UC) and paragraph 2.62 of Chapter 2B: Referral Process and Initial Engagement – Income-based Jobseekers Allowance claimants JSA (IB).
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Updated paragraph 20.06 of chapter 20: Data sharing between DWP and providers.
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Revised chapters 1, 2, 5, 7, 8, 9, 13, 14, 17, 18, 20 and 22, and the Restart Scheme ‘Good News Story’ template. All chapters are now labelled version 3.01 and all are dated 22 September 2022.
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Updated chapters 1, 3, 10, 17, 20, 21 and 24. Chapters 2, 4, 5, 7, 8, 9, 11 and 13 have been split into 2 chapters, one for UC claimants and one for JSA (IB) claimants. All the chapters on the page are now labelled version 3. A Revised Restart Scheme ‘Good News Story’ Template has also been published (in Word and ODT versions).
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Revised versions of chapters 1, 2, 3, 4, 7, 8, 9, 10, 11, 14, 17, 18, and 21. The revised chapters are now labelled version 2. Also published a brand new chapter 24 (Marketing, publicity and good news stories), and its associated 'Restart Scheme ‘Good News Story’ template'. The template has been published in both Word and ODT formats.
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Added a new annex for chapter 12, Sharing information with stakeholders in the course of local-level engagement.
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First published.
Update history
2024-07-18 14:17
Updates to sections 3.10, 3.16, 3.18 of the Restart Scheme provider guidance.
2024-07-10 07:16
In paragraphs 1.28 and 1.29 of the provider guidance, removed not being on Universal Support as one of the Restart Scheme eligibility criteria for Universal Credit and income-based Jobseeker’s Allowance claimants. The Universal Support scheme has not yet started.
2024-07-01 09:30
Changes made to update Restart Scheme eligibility and Chapter 08 with the ‘Completer Summary’ information.
2024-04-19 17:08
Added Restart Scheme provider guidance – HTML version.
2024-04-12 14:37
Updated Restart Scheme provider guidance – PDF version 4.01. HTML version will be added shortly.
2024-02-06 14:22
Updated ‘Annex 7.3: Good news stories template’
2024-01-25 14:31
Changes have been made to chapter 10 (Restart contract and managing performance) – the contact details from paragraph 10.82 onwards have been updated.
2023-09-29 09:30
Added a new document “Annex 7.6: Sharing information with stakeholders in the course of local-level engagement” and updated paragraph 7.09 of the Restart Scheme provider guidance.
2023-08-25 09:30
Published a revised version (version 4) of the Restart Scheme provider guidance.
2023-02-06 09:10
Updated paragraph 2.63 of Chapter 2A: Referral Process and Initial Engagement: Universal Credit claimants (UC) and paragraph 2.62 of Chapter 2B: Referral Process and Initial Engagement – Income-based Jobseekers Allowance claimants JSA (IB).
2023-01-20 09:08
Updated paragraph 20.06 of chapter 20: Data sharing between DWP and providers.
2022-09-22 09:30
Revised chapters 1, 2, 5, 7, 8, 9, 13, 14, 17, 18, 20 and 22, and the Restart Scheme ‘Good News Story’ template. All chapters are now labelled version 3.01 and all are dated 22 September 2022.
2022-04-29 09:30
Updated chapters 1, 3, 10, 17, 20, 21 and 24. Chapters 2, 4, 5, 7, 8, 9, 11 and 13 have been split into 2 chapters, one for UC claimants and one for JSA (IB) claimants. All the chapters on the page are now labelled version 3. A Revised Restart Scheme ‘Good News Story’ Template has also been published (in Word and ODT versions).