How to report a concern

Please call the national curriculum assessments helpline on 0300 303 3013 or email STA.maladministration@education.gov.ukSTA.maladministration@education.gov.uk to report concerns about:

• how the reception baseline assessment (RBC),(RBA), phonics screening check, multiplication tables check (MTC)(MTC) or key stage 2 (KS2)(KS2) national curriculum tests have been administered in a school or by a member of staff
• how KS2 teacher assessment judgements have been reached

The Standards and Testing Agency (STA)(STA) investigates all reported allegations of maladministration. For more information about this processprocess, you can refer to the guidance detailing how allegations of maladministration are investigated, including local authority visits to schools.

What is maladministration?

Maladministration refers to any act that:

• affects the integrity, security or confidentiality of the national curriculum assessments
• could lead to results that do not reflect pupils’ unaided work
• compromises the validity and integrity of the data used by secondary schools (for pupil planning and subsequent pupil learning), the Department for Education and parents

Maladministration of the RBA,RBA, phonics screening check, MTC andor KS2 tests can be unintentional or intentional. It can include:

• checktest or testcheck administrators over-aiding pupils
• making changes to pupils’ test scripts
• schools reporting pupils’ phonics screening check scores incorrectly
• schools allowing pupils to re-sitrestart anthe assessmentMTC for a reason other than those permitted, as outlined in the administration guidance
• schools allowingapplying pupilsaccess toarrangements restartfor pupils taking the MTC forwhich are not a reasonpart otherof thantheir thosenormal permittedclassroom inpractice
• administering guidancethe RBA outside of school hours
• schools completing the RBA by inputting answers on a pupil’s behalf or not recording the pupil’s answer
• unauthorised additional time or timetable variation in the KS2 tests
• failure to notify STA of the use of a scribe, transcribe, word processors, or other technical or electronic aid in the KS2 tests
• failure to appropriately remove or cover room displays
• early opening of assessment materials without permission
• disclosing test content to a third party or publicly, including online or on social media, before and within the test window (including– testincluding during timetable variation period)week

Maladministration of teacher assessment can include:

• changes to teacher assessment judgements by school staff to influence school assessment outcomes
• submitting different data to that agreed during local authority moderation
• submitting pupils’ work as independent even though it has been heavily supported by an adult, as evidence to justify teacher assessment judgements (scaffolding evidence)
• over-aiding or incorrectly marking tests and using the results as evidence towards teacher assessment judgements
• incorrect or invalid writing evidence