Immigration and nationality refunds policy: caseworker guidance
Immigration staff guidance on the policy for considering and issuing refunds of fees for immigration and nationality applications.
- From:
- Home Office
- Published
- 10 September 2020
- Last updated
-
249 April20242025 — See all updates
Documents
Immigration and nationality refunds policy
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Details
UK Visas and Immigration guidance on how staff set out when a refund of fees for immigration and nationality applications should be made, either within or outside the UK, for which a fee is specified in the Immigration and Nationality Fees Regulations.
Updates to this page
Published 10 September 2020
Last updated 249 April 2024
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Update history
2025-04-09 11:00
Immigration and nationality refunds policy guidance updated.
2024-04-24 14:03
Clarifications throughout the guidance and to the following sections: update to include policy on a refund timescale limit.
2023-12-18 11:44
Clarifications throughout the guidance and update to include policy on withdrawing pre-determined applications.
2023-02-13 16:41
Updates to guidance on page 17 around the Registered Traveller Service.
2022-10-26 14:06
Guidance has been updated.
2022-04-11 16:21
Added html version of ‘Immigration and nationality refunds policy’.
2022-04-06 12:31
Replaced ‘Immigration and nationality refunds policy’ with new version that reflects April 2022 immigration rules changes.
Details
UK Visas and Immigration guidance on how staff set out when a refund of fees for immigration and nationality applications should be made, either within or outside the UK, for which a fee is specified in the Immigration and Nationality Fees Regulations.
Updates to this page
Sign up for emails or print this page
Update history
2025-04-09 11:00
Immigration and nationality refunds policy guidance updated.
2024-04-24 14:03
Clarifications throughout the guidance and to the following sections: update to include policy on a refund timescale limit.
2023-12-18 11:44
Clarifications throughout the guidance and update to include policy on withdrawing pre-determined applications.
2023-02-13 16:41
Updates to guidance on page 17 around the Registered Traveller Service.
2022-10-26 14:06
Guidance has been updated.
2022-04-11 16:21
Added html version of ‘Immigration and nationality refunds policy’.
2022-04-06 12:31
Replaced ‘Immigration and nationality refunds policy’ with new version that reflects April 2022 immigration rules changes.