Get help with Self Assessment filing if you're a sub postmaster
If you received Horizon Shortfall Scheme (HSS) compensation between 6 April 2022 and 5 April 2023,2024 you can get support aboutwith your Self Assessment tax return.
- From:
- HM Revenue & Customs
- Published
- 8 January 2024
- Last updated
-
1317FebruaryJuly20242025 — See all updates
Documents
Details
Postmasters in the Horizon Shortfall Scheme (HSS) who do not receive their top-up payment in good time to file their Self-AssessmentSelf Assessment tax return before the 31 January 2024deadline will not have to pay any late filing or late payment penaltypenalties or interest. AThis dedicateddocument teamoffers standguidance ready to provideaffected Postmasterspostmasters withabout anythe support required.dedicated support available to them.
Contact our dedicated support team
Telephone:
0300 322 9625
Opening hours are:hours:
Monday to Friday:Friday 8am to 6pm
Updates to this page
Published 8 January 2024
Last updated 1317 FebruaryJuly 2024
+ show2025
href="#full-history">+ show all updates
-
Sign up for emails or print this page
Update history
2026-01-29 16:10
Guidance for postmasters in the Horizon Shortfall Scheme (HSS) has been updated to include the dates 6 April 2022 to 5 April 2025.
2025-07-17 11:36
Updated with information on sending a tax return for tax year 6 April 2022 to 5 April 2023, and 6 April 2023 to 5 April 2024 for postmasters in the Horizon Shortfall Scheme.
2024-02-13 16:03
Information about National Insurance credits has been added to the getting help section.
2024-01-29 15:33
A new section has been added regarding the use of Horizon data and Self Assessments.
2024-01-25 16:38
Last update published in error. We will publish another update shortly.
2024-01-25 15:00
A new section has been added regarding the use of Horizon data and Self Assessments.
2024-01-11 16:15
A Welsh translation has been added.
2024-01-08 18:30
First published.
Details
Postmasters in the Horizon Shortfall Scheme (HSS) who do not receive their top-up payment in good time to file their Self-AssessmentSelf Assessment tax return before the 31 January 2024deadline will not have to pay any late filing or late payment penaltypenalties or interest. AThis dedicateddocument teamoffers standguidance ready to provideaffected Postmasterspostmasters withabout anythe support required.dedicated support available to them.
Contact our dedicated support team
Telephone:
0300 322 9625
Opening hours are:hours:
Monday to Friday:Friday 8am to 6pm
Updates to this page
Published 8 January 2024
Last updated 1317 FebruaryJuly 2024
+ show2025
href="#full-history">+ show all updates
-
Sign up for emails or print this page
Update history
2026-01-29 16:10
Guidance for postmasters in the Horizon Shortfall Scheme (HSS) has been updated to include the dates 6 April 2022 to 5 April 2025.
2025-07-17 11:36
Updated with information on sending a tax return for tax year 6 April 2022 to 5 April 2023, and 6 April 2023 to 5 April 2024 for postmasters in the Horizon Shortfall Scheme.
2024-02-13 16:03
Information about National Insurance credits has been added to the getting help section.
2024-01-29 15:33
A new section has been added regarding the use of Horizon data and Self Assessments.
2024-01-25 16:38
Last update published in error. We will publish another update shortly.
2024-01-25 15:00
A new section has been added regarding the use of Horizon data and Self Assessments.
2024-01-11 16:15
A Welsh translation has been added.
2024-01-08 18:30
First published.
Details
Postmasters in the Horizon Shortfall Scheme (HSS) who do not receive their top-up payment in good time to file their Self-AssessmentSelf Assessment tax return before the 31 January 2024deadline will not have to pay any late filing or late payment penaltypenalties or interest. AThis dedicateddocument teamoffers standguidance ready to provideaffected Postmasterspostmasters withabout anythe support required.dedicated support available to them.
Contact our dedicated support team
Telephone:
0300 322 9625
Opening hours are:hours:
Monday to Friday:Friday 8am to 6pm
Updates to this page
Sign up for emails or print this page
Update history
2026-01-29 16:10
Guidance for postmasters in the Horizon Shortfall Scheme (HSS) has been updated to include the dates 6 April 2022 to 5 April 2025.
2025-07-17 11:36
Updated with information on sending a tax return for tax year 6 April 2022 to 5 April 2023, and 6 April 2023 to 5 April 2024 for postmasters in the Horizon Shortfall Scheme.
2024-02-13 16:03
Information about National Insurance credits has been added to the getting help section.
2024-01-29 15:33
A new section has been added regarding the use of Horizon data and Self Assessments.
2024-01-25 16:38
Last update published in error. We will publish another update shortly.
2024-01-25 15:00
A new section has been added regarding the use of Horizon data and Self Assessments.
2024-01-11 16:15
A Welsh translation has been added.
2024-01-08 18:30
First published.