Guidance

Intellectual Property Office: service availability and issues

Check the availability of, and any issues affecting, our services.

Updates made during business hours only. Unplanned service issues outside these times may not appear here.

Planned downtime

ThereThe isfollowing noservices will be unavailable for planned downtime.maintenance

  • Apply for design
    Thursday 16 October 2025
    between 7am to 10am

  • Apply for Orphan works licence
    Tuesday 20 October 2025
    between 7am to 10pm

We apologise for any inconvenience this may cause.

Service status

There are currently no currentknown issues.

Notify us

If you are experiencing issues which are not listed please contact:

Updates to this page

Published 6 May 2025
Last updated 2915 October 2025 + show all updates
  1. Services have been taken out of maintenance mode

  2. Scheduled downtime to Apply for design and Apply for Orphan works licence added.

  3. All IPO Services, with the exception of Search For Patent, will be unavailable for planned maintenance from 6:30am to 10pm on Saturday 11 October and 7am to 10pm on Sunday 12 October added.

  4. Service resumed.

  5. Service issues resolved.

  6. Current issue is affecting the performance of a number of IPO services.  

  7. Journal services issues have been resolved.

  8. All Trade mark services will be unavailable for planned maintenance from 5pm - 9pm Monday 22 September added.

  9. Service issue resolved

  10. Current issues across all of our online services are being investigated.

  11. All IPO Services, with the exception of Search For Patent, will be unavailable for planned maintenance between 6:30am to 10pm on 13 September 2025 added.

  12. Planned downtime to some of our services due 6 September.

  13. Service issue resolved.

  14. Finance service issue updated.

  15. Finance service issue added.

  16. Trade Mark services are resumed.

  17. All Trade Mark services will be unavailable for planned maintenance from 17:00 to 20:00 on 2 September.

  18. An issue with the Trade mark search is being investigated

  19. Search for a trade mark service back on line

  20. Planned downtime is completed. Search for a trademark service is currently offline

  21. Service is resumed.

  22. Trade Mark service is resumed.

  23. Trade Mark search service currently being investigated.

  24. Planned maintenance updated: 9th August

  25. Service update: Trade mark search issue resolved.

  26. Service status: There is a known issue with the Trade mark search service.

  27. Service update - Trade mark services are now operational, no known issues.

  28. Service update - Fault in the Trade mark search service.

  29. Status changed to no current issues with any of our services

  30. Latest information about the search for a patent service being offline

  31. Planned maintenance completed.

  32. Updated message on planned maintenance on all services on 12 July 2025

  33. Service status updated regarding our Search for intellectual property and Search the intellectual property journal services.

  34. Service update - Research service is offline.

  35. Update on service issue with search for a patent

  36. Message about deposit account receipts removed as the issue is now resolved.

  37. Informing deposit account customers of a delay receiving filing receipts

  38. All services are now available with the exception of Patent Search Service which is expected to be offline until 8 July 1pm

  39. Planned downtime update.

  40. Service status update.

  41. Service update - resolved.

  42. Service update.

  43. The service status section has been updated due to Apply to register a trade mark issues are now resolved.

  44. Services status section updated due to Apply to register a trade mark service unavailability.

  45. Planned maintenance message for users.

  46. Status updated - all issues resolved

  47. Live service update for deposit account customers.

  48. There is planned downtime scheduled for Wednesday 21 May 2025 between 7am and 9am our external Designs services will be impacted.

  49. Planned maintenance on Trade Mark external services between 5pm and 8pm 20 May 2025 added.

  50. Service status section updated due to a fault with the 'Search for a trade mark (by word, phrase and/or image)'.

  51. The 'Apply to register a design' service and the 'One IPO Search' service downtime added to Planned downtime section.

  52. First published.

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