Contact HM Land Registry
Get in touch with us or use a guide that may answer your question.
Applies to England and Wales
Contents
-
Christmas and New Year Customer Support Centre opening
hourstimes - Public guidance: dealing with land and property
- Business customers
- Media enquiries
- Contact us
- Online support forum
- How we handle your calls and enquiries
- Application processing times
- Scheduled maintenance
- Make a complaint
- Give feedback
Christmas and New Year Customer Support Centre opening hourstimes
| Date | Opening |
|
|---|---|---|
| Wednesday 24 December | 8am to 1pm* | |
| Thursday 25 December | Closed | |
| Friday 26 December | Closed | |
| Monday |
||
| Tuesday 30 December | 9am to 3pm* | |
| Wednesday 31 December | 9am to 3pm* | |
| Thursday 1 January | Closed |
*On these dates our Customer Support Centre will still answer messages submitted through our contact form during normal working hours.
Phonelines will be closed on weekends and bank holidays as normal. Our standard opening hours will resume from ThursdayFriday 2 January 2024.2026.
On Fridays our phone service is temporarily unavailable as part of our aim to process more casework. You can still contact us via our online contact form or support forum, which we will be carefully monitoring for any urgent enquiries. We reply on the same day where possible for urgent enquires submitted through the contact form.
Public guidance: dealing with land and property
Business customers
Media enquiries
Contact us
Use the contact form if you cannot find answers online, to send us a message or to report an error. Select from a series of options to help us to route your enquiry to the right person.
Our team handles all messages with sensitivity, but please note we cannot accept any marked private and confidential or in confidence.
Online support forum
Use our online support forum to ask questions or find answers to general queries. You can search for a thread that covers the information you’re looking for or start your own.
How we handle your calls and enquiries
We treat all customers with courtesy and respect and we do expect our staff to be treated in the same way.
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Our Our Personal information charter explains how we collectdeal andwith use your personal data.
Application processing times
If you want information on how long your application might take to complete, you can read our processing times page.
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