Change description : 2026-01-16 16:44:00: Updated the passport printing and dispatch guidance, a full list of the changes can be found in the guide. [Guidance and regulation]
Passport printing:printing and dispatch: caseworker guidance
Tells HM Passport Office staff about the process to print a passport, the differences between central print and local print and how to collect printed passports.
This guidance tells HM Passport Office staff how to print a passport, the differences between central print and local print and how to collect printed passports.
This guidance has been updated to show that Royal Mail will deliver new passport collected from central print Thales; remove references to FedEx as a secure delivery provider; show frequent traveller e-Passports contain 54 pages; and show HM Passport does not always offer an upgrade service.