Guidance

Passport printing and dispatch: caseworker guidance

Tells HM Passport Office staff about the process to print a passport, the differences between central print and local print and how to collect printed passports.passports

From:
HM Passport Office
PublishedPublished:
23 August 2021
Last updatedupdated:
1614 JanuaryAugust 2026 — See all updates

Documents

Passport printing and dispatch

HTML

Details

This guidance tells HM Passport Office staff how to print a passport, the differences between central print and local print and how to collect printed passports.

Updates to this page

Published 23 August 2021
Last updated 1614 JanuaryAugust 2026 href="#full-history">+— show Show all updates

  1. This guidance has been updated in the sections Replacements for passports issued with an error; When the print location has been updated; How to change the print location and When the print location has been updated to local print.

  2. Updated the passport printing and dispatch guidance, a full list of the changes can be found in the guide.

  3. This guidance has been updated to show that Royal Mail will deliver new passport collected from central print Thales; remove references to FedEx as a secure delivery provider; show frequent traveller e-Passports contain 54 pages; and show HM Passport does not always offer an upgrade service.

  4. Updated guidance published.

  5. Accessible version added.

  6. First published.

Sign up for emails or print this page