Change of https://www.gov.uk/government/publications/interviews-overview-of-the-interview-process

Change description : 2026-03-17 11:48:00: The guidance has been updated. A full list of changes can be found in the ‘Changes from last version of this guidance’ section. [Guidance and regulation]

Showing diff : 2025-04-10 16:40:16.993595489 +00:00..2026-03-17 11:48:42.151085573 +00:00

Guidance

Interview process: caseworker guidance

Tells HM Passport Office staff what an interview is, who must attend, how a customer books an appointment and the types of interviews we offer.

From:
HM Passport Office
Published
10 November 2021
Last updated
1017 AprilMarch 20252026 — See all updates

Documents

Interviews: overview of the interview process (accessible)

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Interviews: overview of the interview process

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Details

This guidance tells HM Passport Office staff:

  • what a passport interview is
  • who must attend a passport interview
  • how a customer books a passport interview

Updates to this page

Published 10 November 2021
Last updated 1017 AprilMarch 20252026 + show all updates

  2. Updated information about virtual interview appointments and interpreters and confirmed information for examiners about withdrawing an application.

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Update history

2026-03-17 11:48
The guidance has been updated. A full list of changes can be found in the ‘Changes from last version of this guidance’ section.

2025-04-10 17:40
Updated information about virtual interview appointments and interpreters and confirmed information for examiners about withdrawing an application.

2024-05-13 14:46
This guidance has been updated to reflect the geographical names index to change the Republic of Ireland to Ireland.

2022-10-19 12:27
Guidance updated to reflect the change from Her Majesty Queen Elizabeth II to His Majesty King Charles III.