Once you have acknowledged receipt of your successful authorisation letter from the Office of Zero Emissions Vehicles (OZEV), you can start to install chargepoints under the scheme.
Only installations carried out after the date of authorisation will be eligible for OZEV grant funding.
Become an authorised installer representative
If you do not meet the requirement to be an authorised Installer, you could become an installer representative. This means you sub-contract the installation of chargepoints and make claims on behalf of installers.
If you wish to solely sub-contract the installation of chargepoints and make claims on behalf of installers, you should apply to be an OZEV authorised installer representative.
An authorised installer representative remains wholly responsible for ensuring that its installers abide by all the terms and conditions of the scheme.
As an installer representative, you must inform the DVLA of the sub-contracted installers and their OZEV authorised installer numbers. SubSub-contractors Contractorsmust already be OZEV Approvedapproved.
If a sub-contracted installer fails to meet the terms and conditions of the scheme, OZEV may revoke the authorisation of the authorised installer representative
Grants will only be paid in relation to any residential or commercial approved equipment listed at:
Information required to apply to be an OZEV authorised installer
You must provide all information requested in the authorised installer application. If any information is missing, we will return your application and ask for the information.
OZEV, or its representatives, will process applications and confirm if your application has been successful by email.
You must provide your:
company name
location of UK head office
bank account details (bank account name, account number and sort code)
Competent Person Scheme name and number or Electrical Contracting Association (ECA) membership number
email address and phone number – for contact by OZEV and Driver and Vehicle Licensing Agency (DVLA)
You can find your relevant CPS number by checking the:
Certificate Number on your NAPIT certificate (for example, NAP/12345/12/1)
Enrolment or Certification Number on your NICEIC certificate (for example, 123456789)
Company Reference Number on your SELECT certificate (for example, 12345)
Please make sure all your details are up to date with your CPS Provider and your company details match what is on your application form.
OZEV, or its representatives, will conduct checks on any party that applies for authorisation. For authorised installer representatives, these will include checking proof of public liability insurance (not employer’s liability insurance) and company details.
For installers, this will include proof of membership of the Electrical Association or Competent Person Scheme membership.
Checks may also be made on credit, fraudulent activity and customer feedback.
OZEV has the right to deny or suspend authorisation of an installer. Authorisation can be revoked at any time if the current terms and conditions of authorisation are breached.
If you are not sure if you are authorised or have any questions about the evidence you need to supply, contact the DVLA at installer.authorisations@dvla.gov.uk.
Authorised installer list
The authorised installer list allows chargepoint customers across the UK to locate and contact OZEV-authorised installers for chargepoint enquiries.
When you have been given authorised installer status, you will automatically be added to this list. It may take a week to update.
remain part of a Competent Person Scheme (for authorised installers only)
If you no longer want or are no longer able to maintain your status as an authorised installer or authorised installer representative, you should notify Installer.Authorisations@dvla.gov.uk.
If you are an authorised installer and you do not submit a claim within 2 years, or are no longer registered on the Competent Person Scheme you were accredited by when you applied to join the scheme, OZEV will remove you from the list of approved installers and you will no longer be eligible for grant funding.
If you are an authorised installer representative, it is your responsibility to check your authorised subsub-contractor contractormaintains their Competent Person Scheme Accreditation and is still an authorised installer when they carry out installations on your behalf.
The government takes the safety of the public extremely seriously. If necessary, OZEV will remove companies and individuals found to be performing unsafe installations from our schemes and inform their electrical trade associations of our decision.
Installers may not use the OZEV logo, which is for government use only. They may,may however,state that they are OZEV approved for WCShome / EVCGworkplace grant schemes.
Your responsibilities as an authorised installer
Only authorised installers can claim the grant on behalf of the applicant.
As an authorised installer, you must:
help the customer to understand if they meet the grant criteria
test that all installed chargepoints work and meet safety requirements
provide and upload all documentation to submit the claim
not charge customers for the grant in advance of a claim
provide the customer with one invoice per application
agree to receive regular emails from OZEV - these contain important updates about chargepoint grants
For each installed chargepoint, you must:
ensure that the applicant meets the eligibility criteria
ensure that the installed chargepoint model is approved by OZEV
ensure that the installed chargepoint is tested to verify it’s fully functioning and meets safety requirements
ensure that the supply, distribution equipment, chargepoint cabling and installation meet the commercialchargepointsminimum technical specification,specification for commercial or residential chargepoints, and record and retain photographic evidence of this
retain all documentation pertaining to the installation for a minimum of 3 years, including:
installation and commissioning confirmations and certificates
photographs
customer declarations, signatures and full address
dates of installation
ensure the same chargepoint is not claimed for twice
notify the DNO of the installation in writing
issue a BS7671 Electrical Installation Certificate
charge applicants for the grant in advance of payment being made by OZEV
inflate the costs of the chargepoints to benefit from a higher grant level
use the grant to cross-subsidise costs incurred in other parts of its business
apply for thea vouchergrant on the applicant’s behalf (such(including asbyusing your installer’s name as the name of the business and listing the applicant’s address as one of the installation sites on the voucher application)
Notifying your distribution network operator of installations
You must notify your local distribution network operator (DNO) of all installations you make so that they can evaluate the potential load on the grid and any network reinforcements. This notification must be compliant with the relevant DNO’s requirements.
If you do not notify the relevant DNO(s) of chargepoints installed and do not retain evidence of this notification, your authorisation may be revoked.
OZEV reserves the right to withhold payment from the installer pending further investigation where there is reasonable evidence to suggest:
improper conduct on the part of the installer
the installer was aware of changes in circumstances that invalidate the applicant’s eligibility under the WCSgrant scheme and failed to inform OZEV
OZEV will revoke your installer authorisation and notify your Competent Person Scheme (CPS) operator if you, or one of your authorised sub contractors, does not comply with the scheme’s requirements. For example, if you:
do not conduct a site survey, or proceed with an installation when the survey identified that the existing supply or distribution equipment was not safe
inflate costs to obtain a higher grant level
cross-subsidise costs incurred in other parts of the business
If there is any evidence of fraudulent activity or misuse of government funding by any party underin therelation WCS,to a grant scheme, OZEV reserves the right to take whatever action it deems appropriate, including, but not limited to:
revising your grant level
legal action to reclaim monies paid
terminating the scheme
revoking the authorisation of any installer or approval of any manufacturer under the scheme
ChargepointauditsAudits
WeBy claiming conducta grant you on-siteagree auditsto facilitate and assist in ofaudits as installedset chargepointsout.
OZEV will select some installations to ensurebe theaudited. OZEV, requirementsor ofa thethird-party organisation, will check grant aredata, met.
Ifstatements aand chargepointrecords isheld selectedby foryou audit,and your OZEVcustomer.
There ormay itsbe representativesan on-site visit that will contactrequire theaccess relevantto partythe forcharge point(s) furtherand information.any Informationequipment requestedthat maysupports includetheir alloperation. Grant documentationapplicants pertainingand toinstallers / theinstaller installation,representatives including:must:
installation
permit OZEV, andor commissioninga confirmationsthird andparty OZEV appoints, certificatesto inspect the site
relation to the installation, grant application and claim
any
Audits photographsmay takentake atplace thebefore timeor ofafter installationa demonstratingclaim thatis paid. Grant applicants and installers / installer representatives must provide the existinginformation requested or facilitate a supply,site distributionvisit. equipment,If chargepointthis cablingis andnot provided, we installationmay meetwithhold OZEVor requirementsreclaim payment of the grant and any other claims that have been submitted for any grant.
We will seek to provide feedback to installers on any of their installations audited.
Updating your company details once you have been authorised
This is to ensure our installer authorisation list is up to date and that you receive all communications sent from OZEV.
Changing your company name
If you are changing your company name, email your new company details to Installer.Authorisations@dvla.gov.uk. The authorisation team will carry out verification checks and will email you to confirm the changes have been made or to ask for further information if required.Thismayincluderequestingupdatedbankingdetails.
If you have created or set up a new company that has a different entity to the company you are currently authorised for, you must reapply to be an OZEV authorised installer.
Once your new company has been approvedapproved, please contact installer.authorisations@dvla.gov.uk to remove the authorisation for your old company listing.
Please note that it can take up to 6 weeks for bank details to be updated.
Deactivating your OZEV account
If you wish to be removed from the OZEV scheme, email Installer.Authorisations@dvla.gov.uk as soon as possible. We will deactivate your account once all claims have been settled.