Ask the Home Office to check your immigration status is correct

AskIf theyou Homefind Officean toerror checkwith your immigrationeVisa digital status is correct if:

• you believewill theneed Hometo Officereport sharedthis using the wrongReport immigrationan statuserror with anotheryour governmenteVisa departmentform. orYou awill bank
• thereceive wrongan immigrationemail statusto hasadvise stopped you accessingwhen work,the benefitsissue orhas services
• youbeen resolved. You do not haveneed anto eVisacall (aUK digitalVisas recordand ofImmigration your(UKVI) immigrationor status)

To Startask nowthe Home Office to check your immigration status, you need to:

• Youcomplete canthe upload request documentsform (ODT, 13.4 KB)

• send it to the onlineHome form.

  BeforeOffice with any documents you start

  have

Documents you can send

ThisYou couldcan include:

• a copy of the letter you received telling you your access to work, benefits or services has stopped

• information about who stopped your access to work, benefits or services – for example, an employer, a bank or a government department

• reference numbers relating to your contact with another government department, if you have any

• copies of letters that support your immigration status – for example, an immigration decision letter, or a letter you sent to your employer prompting them to check your right to work in the UK

• a copy of the leaflet you received from your bank, telling you your account was closed or your application for an account was denied

• any other documents that may help your claim

YourWe documentscan mustonly beaccept documents in English or Welsh.

If youyou’re areapplying asking on behalf of someone else

Youelse, we must have awritten copypermission of a ‘letter of authority’ from thethem other person. This is a letter written by the other person, giving the Home Office permission to discuss their case with you.

The letterThey of authority must include:

• thesign nameand ofdate thethis other person, written inpermission, blockand capitals
• theiryou signature
• themust datesend it waswith signedthe –completed thisform mustand bedocuments.

  Where withinto thesend lastthem

  Email

  Email 12your months

• confirmationcompleted thatform youand areany authoriseddocuments to actUKVI.IC@homeoffice.gov.uk.

  This onemail theiraddress behalfis ononly immigrationfor issues

Ifpeople youto cannotcheck usetheir theimmigration onlinestatus form

Youif canit writewas toshared thewith Homeanother Officegovernment todepartment askor thema tobank. checkFor youranything immigrationelse, status. Include your contact details.UKVI.

PutDocuments copiesother ofthan yourthe documentsform should be in thePDF sameor envelope.JPG Doformat.

Post

Send notyour sendcompleted originalform documents.and any documents to:

Cost

This is a free service.

What happens afterwards

YouWe’ll shouldtry getto arespond response within 7 working days.days of receiving your form. It may take longer if youwe doneed not include documents, or the Home Office needs more time to find your immigration status.

TheWe’ll Home Office will contact you using the details you provided.provided in the form.

How your data is used

The Home Office holdshold and processesprocess personal information supplied or collected for a number of specified purposes including enforcing immigration laws. You can find more information on how your information is processed in the the Home Office privacyPrivacy informationInformation noticeNotice and the and the Home Office personalPersonal informationInformation charterCharter.