Guidance

Contact the Fair Work Agency

How to contact the Fair Work Agency (FWA)

Report seriousmodern abuseslavery ator workserious labour exploitation

You’re being seriously abused or exploited at work if you believe you’re being controlled, threatened or manipulated. manipulated. This is called ‘abuse of power’ and could be an indicator of modern slavery. 

YouIf canyou’re reporta seriousvictim, abuse or you think you know someone who’s a victim, use the free modern slavery and labour exploitation atreferral workphone line to tell someone.

Calling the Fairmodern Workslavery Agency.and labour exploitation referral phone line

Phone 0800 432 0804.

Problems

Calls atare work

free and will be answered between 9am and 5pm, Monday to Friday. You can still call outside of these hours and leave a voice message.

This is not an emergency service number. If anyone is in immediate danger, call 999 and ask for the police.

MakeOther aways complaintto report

ComplainYou can also tell us about paymodern andslavery workor rightslabour exploitation by:

Try to include:

  • what the abuse is
  • where it’s happening, or happened
  • any relevant pictures or documents
  • your name and contact details we’ll only use these to ask you questions about your report, if needed

You do not need to tell us who you are, but we can complainsupport about:you better if we can contact you.

Information you give will be in confidence and will help protect workers from exploitation.

Complain about problems with pay or work rights

Examples of problems with pay or work rights could include:

  • working hours
  • not being paid the National Minimum Wage
  • an issue with an employment agenciesagency
  • gangmasters
  • workingan hoursissue with a gangmaster agency these are employment providers to agricultural and food processing sectors

Use the complain about pay or work rights form.

Get advice

on employment issues

Contact Acas for free and confidential advice to employers, employees and their representatives on employment rights, best practice and policies, and resolving workplace conflict.

Gangmaster licensing

How to apply for or renew a gangmaster’s licence

Check if a gangmaster is licensed

You can call or email the Fair Work Agency if you need advice on gangmaster licensing.

Phone: 0345 161 6000

Email: licensing@fairworkagency.gov.uk

General enquiries

Phone: 0345 161 6000
Monday to Friday, 9am to 5pm (except public holidays)
Find out about call charges

Email: contact@fairworkagency.gov.uk 

Write to:

Fair Work Agency
Loxley House
Station Street
Nottingham
NG2 3NG

Contact us to:

  • make a freedoma freedom of information (FOI) request(FOI) request
  • make a media request
  • complain about the FWA
  • ask for a document in an accessible format
  • ask for your personal data (subject access request)

Phone: 0345 161 6000

Monday to Friday, 9am to 5pm (except public holidays)
Find out about call charges

Email: contact@fairworkagency.gov.uk 

Write to:

Fair Work Agency
Loxley House
Station Street
Nottingham
NG2 3NG

Privacy notice

Our privacypersonal noticeinformation charter sets out how we use your personal data when you write to us.

Updates to this page

Published 7 April 2026
Last updated 22 May 2026 href="#full-history">+ show all updates
  1. We've added a new phone number to report serious abuse or manipulation at work.

  2. First published.

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