Guidance

TSM Requirements: Direction to registered providers (preview)

Draft versionPreview of the Tenant Satisfaction Measures Direction

From:
Regulator of Social Housing
Published
9 December 2025
Last updated
9 July 2026 — See all updates

Applies to England

Documents

DraftTenant TSMSatisfaction Measures - Requirements: Direction (accessibleto version)registered providers

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DraftTenant TSMSatisfaction Measures - Requirements: Direction to registered providers (PDF)

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Details

This draft TSM Direction is nota partpreview of the TI&ATenant StandardSatisfaction Consultation.Measures ItRequirements: isDirection provided as background information to theregistered consultationproviders.

This onlyDirection anddoes is not partcome ofinto theeffect informationuntil that1 isOctober being consulted on.2026.

Updates to this page

Published 9 December 2025
Last updated 9 July 2026 — Show all updates

  1. Updated preview of the 'Tenant Satisfaction Measures Requirements: Direction to registered providers’, which comes into effect from 1 October 2026

  2. First published.

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