Guidance

TSMTenant Satisfaction Measures Requirements: Direction to registered providers (preview)

~~Preview~~ of ~~the~~ Tenant Satisfaction Measures Direction for registered providers of social housing.

From:: Regulator of Social Housing
~~Published~~Published:: 9 December 2025
Last ~~updated~~updated:: 9; 1 ~~July~~October 2026 — See all updates

Applies to England

Documents

Tenant Satisfaction Measures - Requirements: Direction to registered providers

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Tenant Satisfaction Measures - Requirements: Direction to registered providers (PDF)

PDF, ~~4.77~~4.76 MB, 77 pages

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Details

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~~This~~of ~~Direction~~performance ~~does~~measures ~~not~~that ~~come~~the ~~into~~regulator ~~effect~~has ~~until~~prescribed, 1called ~~October~~Tenant ~~2026.~~Satisfaction Measures (TSMs).

Published 9 December 2025

Last updated 91 ~~July~~October 2026 — Show all updates

1 October 2026
Updated to reflect that Tenant Satisfaction Measures Requirements: Direction to registered providers has come into force as of 1 October 2026.

9 July 2026
Updated preview of the 'Tenant Satisfaction Measures Requirements: Direction to registered providers’, which comes into effect from 1 October 2026
9 December 2025
First published.