Guidance

List of customs agents and fast parcel operators

Find customs agents and fast parcel operators who can help submit customs declarations.

Most people use customs agents to deal with customs for them. Customs agents and fast parcel operators on this list are not approved or recommended by HMRC. Information on the lists is provided to HMRC by the customs agents and fast parcel operators, and HMRC does not verify or guarantee how current or accurate it is.

It can be complicated to submit import and export customs declarations, so you may want to use a company which specialises in this area.

These include:

  • customs agents and brokers
  • freight forwarders
  • shipping companies
  • fast parcel operators (for example, couriers or next-day parcels services)
  • agents who specialise in a certain industry, for example fresh foods or pharmaceuticals

Find out more about getting someone to deal with customs for you.

Add your company

If your business offers customs services and is not listed here, email: externalstakeholders.customs@hmrc.gov.uk with the following information:

  • the name of theyour business to be listed
  • theyour contact telephone number and email address for contact
  • whetherif you would like to be listed as an agent, a fast parcel operator, or both

You can also tell us if you:

  • are available to take on new clients
  • provide services for smaller traders
  • can help move goods subject to sanitary and phytosanitary checks
  • offer customs clearances using advance fixing certificates, roll on roll off port, or Common Transit
  • offer customs services with a duty deferment account

List of customs agents

The following companies listed provide a range of customs services on traders’ behalf. The British International Freight Association (BIFA) also has a search function to help find the appropriate customs agent.

List of fast parcel operators

The following fast parcel operators offer a range of customs services for both low and high-value parcels. The Association of International Courier and Express Services (AICES) also has a list of their members.

Published 14 October 2019
Last updated 195 FebruaryMarch 2021 + show all updates
  1. The list of customs agents and the list of fast parcel operators have been updated.

  2. The list of customs agents and the list of fast parcel operators have been updated.

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  7. Links to the British International Freight Association customs agent search function and the Association of International Courier and Express Services members list have been added.

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