Guidance

Paying into your Customs Declaration Service cash account

Find out how to pay into or top up your cash account if you're making a frontier declaration.

From:
HM Revenue & Customs
Published
2 November 2020
Last updated
289 SeptemberMarch 20222023 — See all updates

How to pay into your cash account

You can approve a payment through your online bank account or make a transfer by Faster Payments, CHAPS or Bacs.

Pay online

There must be enough funds in the cash account before the goods arrive in the Customs Declaration Service. If there is not, this can cause delays to the declaration service.

You need your payment reference to use this service. Your reference should begin with ‘CDSC’, followed by your 11-digit cash account number. An incorrect CDSC reference can result in a 2 working day wait for the payment to be allocated manually by HMRC.

You can find your cash account number in your customs financial accounts.

If you use an incorrect payment reference or pay into an incorrect bank account, your goods clearance will be delayed.

If you use an incorrect payment reference or pay into an incorrect bank account, your goods clearance will be delayed.

Pay now

Approve a payment through your online bank account

You can pay directly using your online or mobile bank account. You need to have your online banking details ready to pay this way.

When using the online service, select the ‘pay by bank account’ option. You will be directed to sign in to your online or mobile banking account to approve your payment.

The payment is usually instant but sometimes it takes up to 2 hours to show in your account.

Make a transfer by Faster Payments, CHAPS or Bacs

If your account is in the UK

Transfer the fee to the following account:

Sort
  • sort code
    		• Account numberAccount— name
    20 05 17
  • account number — 23372545
    		•
  • account name — Customs Duty Schemes
    •

    If your account is overseas

    Transfer the fee to the following account:

    Bank
  • bank identifier code (BIC)
    		• Account(BIC) — BARCGB22
  • account number (IBAN)
    		• Account(IBAN) name
    BARCGB22— GB16BARC20051723372545
  • account name — Customs Duty Schemes
    •

    How long it takes

    You’ll be able to use your funds as soon as they show in your cash account balance. They will be allocated to your balance:

    • by the next working day if you used Faster Payments (online or telephone banking) or CHAPS
    • within 3 working days if you used Bacs
    • instantly or within 2 hours if you approve a payment through your online bank account

    Your funds may take up to 1 working day to appear in the account transactions log.

    Get help and support

    If you need help paying into your Customs Declaration Service cash account, contact the HMRC accounting centre by telephone on 0300 322 7064 and select option 1.

    Opening times:

    Monday to Friday: 9am to 5pm

    Closed on weekends and bank holidays.

    Find out about call charges.

    You can also send an email, with ‘Paying into my Customs Declaration Service cash account’ in the subject line, to: customsaccountingrepayments@hmrc.gov.uk

    Published 2 November 2020
    Last updated 289 SeptemberMarch 20222023 + show all updates

    1. Information on how to get help to pay into your Customs Declaration Service cash account has been added.

    2. The account details for paying into your Customs Declaration Service cash account have been updated.

    3. A link to pay online and information about how to approve a payment through your online bank account have been added.

    4. First published.

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