Find your health assessment provider

Summary

Some benefits need you to have an assessment.  

This includes: 

• Universal Credit (UC),(UC), this is called a Work Capability Assessment 
• Employment and Support Allowance (ESA),(ESA), this is called a Work Capability Assessment 
• Personal Independence Payment (PIP),(PIP), if the assessor needs more information 
• Industrial Injuries Disablement Benefit 

The health assessment is carried out by a provider on behalf of the Department for Work and Pensions (DWP). (DWP). 

From 7 September 2024, the providers are changing.  

You may have received a letter from your previous provider with an appointment date. If this appointment date is after 7 September 2024, it will be with your new provider. You should follow the instructions on your letter and attend your appointment.

If you have lost your letter or are unsure who your provider is, check using your area or postcode:

• Northern England and Scotland
• Midlands and Wales
• South West and South Central 
• South East, London and East Anglia
• Northern Ireland

Northern England and Scotland 

From 7 September 2024 your health assessment provider is Maximus UK. If you need to discuss your appointment time, contact Maximus UK. 

Northern England and Scotland includes the following postcodes: 

• AB 
• BB 
• BD 
• BL 
• CA 
• CH2 
• CH3 
• CH41
• CH42 
• CH43 
• CH44 
• CH45 
• CH46 
• CH47 
• CH48 
• CH49 
• CH60 
• CH61 
• CH62 
• CH63 
• CH64 
• CH65 
• CH66 
• CW 
• DD 
• DG 
• DH 
• DL 
• DN 
• EH 
• FK 
• FY 
• G 
• HD 
• HG 
• HS 
• HU 
• HX 
• IV
• KA 
• KW 
• KY
• L 
• LA 
• LS 
• M 
• ML 
• NE
• OL 
• PA 
• PH 
• PR
• S 
• SK 
• SR 
• TD 
• TS 
• WA 
• WF 
• WN 
• YO 
• ZE 

Midlands and Wales 

From 7 September 2024 your health assessment provider is Capita. ContactIf informationyou willneed beto ondiscuss thisyour pageappointment oncetime, contact the website is live.Capita.

Midlands and Wales includes the following postcodes: 

• B (except B14, B17, B19 and B78 which have PIP assessments provided by DWP) 
• CH1 
• CH4 
• CH5
• CH6 
• CH7 
• CH8 
• CF 
• CV 
• DE 
• DY 
• GL16 
• HR
• LD 
• LE 
• LL 
• LN 
• NG 
• NN 
• NP 
• PE 
• SA 
• ST 
• SY 
• TF 
• WR 
• WS 
• WV 

South West and South Central 

From 7 September 2024 your health assessment provider is Serco. ContactIf informationyou willneed beto ondiscuss thisyour pageappointment oncetime, contact the website is live. Serco.

South West and South Central includes the following postcodes: 

• AL 
• BA 
• BH 
• BN 
• BS 
• CB 
• DT 
• EX 
• GL1 
• GL2 
• GL3 
• GL4 
• GL5 
• GL6 
• GL7 
• GL8 
• GL9 
• GL10 
• GL11 
• GL12 
• GL13 
• GL14 
• GL15 
• GL17 
• GL18 
• GL19 
• GL29 
• GL50 
• GL51 
• GL52 
• GL53 
• GL54 
• GL55 
• GL56 
• GU 
• HP 
• LU 
• MK 
• OX 
• PL 
• PO 
• RG 
• RH 
• SG 
• SL 
• SN 
• SO 
• SP 
• TA 
• TQ 
• TR 
• WD 

South East, London and East Anglia 

From 7 September 2024 your health assessment provider is Ingeus. ContactIf informationyou willneed beto ondiscuss thisyour pageappointment oncetime, thecontact website is live.Ingeus. 

South East, London and East Anglia includes the following postcodes: 

• BR 
• CM
• CO 
• CR 
• CT 
• DA 
• E (except E5 which has assessments provided by DWP) 
• EC 
• EN 
• HA 
• IG 
• IP 
• KT 
• ME 
• N (except N2, N3, N4 and N6 which have assessments provided by DWP) 
• NR 
• NW 
• RM 
• SE 
• SM 
• SS 
• SW 
• TN 
• TW 
• UB 
• W 
• WC 

Northern Ireland 

From 7 September 2024 your health assessment provider is Capita. ContactIf informationyou willneed beto ondiscuss thisyour pageappointment oncetime, thecontact website is live.Capita.

Northern Ireland includes the following postcodes: 

• BT 

Department for Work and Pensions (DWP)(DWP) providing assessments 

The Department for Work and Pensions is developing a new service. In these areas some health assessments will be delivered directly by the Department from 7 September 2024.

If your postcode starts with an E or N

For these postcodes, your health assessment provider for PIP and Work Capability Assessments is DWP: DWP: 

• E5 
• N2 
• N3 
• N4 
• N6 

Contact the Health Assessment Service if you need to discuss your appointment. 

If you live in these postcodes and have a health assessment for Industrial Injuries Disablement Benefit, your health assessment provider is Ingeus. ContactIf informationyou willneed beto ondiscuss thisyour pageappointment oncetime, thecontact website is live.Ingenus. 

If your postcode starts with a B

For these postcodes, your health assessment provider for PIP is DWP: DWP: 

• B14 
• B17 
• B19  
• B78 

Contact the Health Assessment Service if you need to discuss your appointment. 

If you live in these B postcodes and have a Work Capability Assessment or a health assessment for Industrial Injuries Disablement Benefit, your health assessment provider is Capita. ContactIf informationyou willneed beto ondiscuss thisyour pageappointment oncetime, contact the website is live.Capita.

Contact the Health Assessment Service

If your health assessment provider is DWP and you need to discuss your appointment, contact the Health Assessment Service. 

Telephone: 0800 015 2561

Email: has.pat@dwp.gov.uk