Some benefits need you to have a health assessment.  

These include: 

• Universal Credit (UC), the assessment is called a Work Capability Assessment 
• Employment and Support Allowance (ESA), the assessment is called a Work Capability Assessment 
• Personal Independence Payment (PIP), if the assessor needs more information 
• Industrial Injuries Disablement Benefit 

The health assessment is usually carried out by a provider on behalf of the Department for Work and Pensions (DWP). For some people, the assessment might be carried out by DWP.

If you are unsure who your provider is or need to contact them, check using your area or postcode:

• Northern England and Scotland
• Midlands and Wales
• South West and South Central 
• South East, London and East Anglia
• Northern Ireland

Northern England and Scotland 

Your health assessment provider is Maximus. If you need to discuss your appointment time, contact Maximus. 

Northern England and Scotland includes the following postcodes: 

• AB 
• BB 
• BD 
• BL 
• CA 
• CH2 
• CH3 
• CH41
• CH42 
• CH43 
• CH44 
• CH45 
• CH46 
• CH47 
• CH48 
• CH49 
• CH60 
• CH61 
• CH62 
• CH63 
• CH64 
• CH65 
• CH66 
• CW 
• DD 
• DG 
• DH 
• DL 
• DN 
• EH 
• FK 
• FY 
• G 
• HD 
• HG 
• HS 
• HU 
• HX 
• IV
• KA 
• KW 
• KY
• L 
• LA 
• LS 
• M 
• ML 
• NE
• OL 
• PA 
• PH 
• PR
• S 
• SK 
• SR 
• TD 
• TS 
• WA 
• WF 
• WN 
• YO 
• ZE 

Midlands and Wales 

Your health assessment provider is Capita. If you need to discuss your appointment time, contact Capita.

Midlands and Wales includes the following postcodes: 

• B (except B14, B17, B19 and B78 which have PIP assessments provided by DWP) 
• CH1 
• CH4 
• CH5
• CH6 
• CH7 
• CH8 
• CF 
• CV 
• DE 
• DY 
• GL16 
• HR
• LD 
• LE 
• LL 
• LN 
• NG 
• NN 
• NP 
• PE 
• SA 
• ST 
• SY 
• TF 
• WR 
• WS 
• WV 

South West and South Central 

Your health assessment provider is Serco. If you need to discuss your appointment time, contact Serco.

South West and South Central includes the following postcodes: 

• AL 
• BA 
• BH 
• BN 
• BS 
• CB 
• DT 
• EX 
• GL1 
• GL2 
• GL3 
• GL4 
• GL5 
• GL6 
• GL7 
• GL8 
• GL9 
• GL10 
• GL11 
• GL12 
• GL13 
• GL14 
• GL15 
• GL17 
• GL18 
• GL19 
• GL29 
• GL50 
• GL51 
• GL52 
• GL53 
• GL54 
• GL55 
• GL56 
• GU 
• HP 
• LU 
• MK 
• OX 
• PL 
• PO 
• RG 
• RH 
• SG 
• SL 
• SN 
• SO 
• SP 
• TA 
• TQ 
• TR 
• WD 

South East, London and East Anglia 

Your health assessment provider is Ingeus. If you need to discuss your appointment time, contact Ingeus. 

South East, London and East Anglia includes the following postcodes: 

• BR 
• CM
• CO 
• CR 
• CT 
• DA 
• E (except E5 which has assessments provided by DWP)  
• EC 
• EN 
• HA 
• IG 
• IP 
• KT 
• ME 
• N (except N2, N3, N4 and N6 which have assessments provided by DWP) 
• NR 
• NW 
• RM 
• SE 
• SM 
• SS 
• SW 
• TN 
• TW 
• UB 
• W 
• WC 

Northern Ireland 

Your health assessment provider is Capita. If you need to discuss your appointment time, contact Capita.

Northern Ireland includes the following postcodes: 

• BT 

Assessments delivered by the Department for Work and Pensions (DWP) 

The Department for Work and Pensions is delivering health assessments in some areas.

If your postcode starts with an E or N

If you live in these postcodes your health assessment provider for Work Capability Assessments (for Universal Credit and ESA) and PIP is DWP:

• E5 
• N2 
• N3 
• N4 
• N6 

If you need to discuss your appointment time, who to contact depends on which benefit you get:

• contact Personal Independence Payment
• contact Universal Credit
• contact ESA on the Jobcentre Plus new claims helpline

.

If your postcode starts with a B

If you live in these postcodes your health assessment provider for PIP is DWP:

• B14 
• B17 
• B19  
• B78 

If you need to discuss your appointment time, contact Personal Independence Payment.