Find your health assessment provider

Summary

Some benefits need you to have aan health assessment.  

TheseThis include: includes: 

• Universal Credit (UC), thethis assessment is called a Work Capability Assessment 
• Employment and Support Allowance (ESA), thethis assessment is called a Work Capability Assessment 
• Personal Independence Payment (PIP), if the assessor needs more information 
• Industrial Injuries Disablement Benefit 

The health assessment is usually carried out by a provider on behalf of the Department for Work and Pensions (DWP). For). 

From some7 people,September 2024, the assessmentproviders mightare changing.  

You may have received a letter from your previous provider with an appointment date. If this appointment date is after 7 September 2024, it will be carriedwith outyour bynew DWP.provider. You should follow the instructions on your letter and attend your appointment.

If you arehave unsurelost who your providerletter is or needare tounsure contactwho them,your provider is, check using your area or postcode:

• Northern England and Scotland
• Midlands and Wales
• South West and South Central 
• South East, London and East Anglia
• Northern Ireland

Northern England and Scotland 

YourFrom 7 September 2024 your health assessment provider is Maximus.Maximus UK. If you need to discuss your appointment time, contact Maximus UK. 

Northern England and Scotland includes the following postcodes: 

• AB 
• BB 
• BD 
• BL 
• CA 
• CH2 
• CH3 
• CH41
• CH42 
• CH43 
• CH44 
• CH45 
• CH46 
• CH47 
• CH48 
• CH49 
• CH60 
• CH61 
• CH62 
• CH63 
• CH64 
• CH65 
• CH66 
• CW 
• DD 
• DG 
• DH 
• DL 
• DN 
• EH 
• FK 
• FY 
• G 
• HD 
• HG 
• HS 
• HU 
• HX 
• IV
• KA 
• KW 
• KY
• L 
• LA 
• LS 
• M 
• ML 
• NE
• OL 
• PA 
• PH 
• PR
• S 
• SK 
• SR 
• TD 
• TS 
• WA 
• WF 
• WN 
• YO 
• ZE 

Midlands and Wales 

YourFrom 7 September 2024 your health assessment provider is Capita. If you need to discuss your appointment time, contact Capita.

Midlands and Wales includes the following postcodes: 

• B (except B14, B17, B19 and B78 which have PIP assessments provided by DWP) 
• CH1 
• CH4 
• CH5
• CH6 
• CH7 
• CH8 
• CF 
• CV 
• DE 
• DY 
• GL16 
• HR
• LD 
• LE 
• LL 
• LN 
• NG 
• NN 
• NP 
• PE 
• SA 
• ST 
• SY 
• TF 
• WR 
• WS 
• WV 

South West and South Central 

YourFrom 7 September 2024 your health assessment provider is Serco. If you need to discuss your appointment time, contact Serco.

South West and South Central includes the following postcodes: 

• AL 
• BA 
• BH 
• BN 
• BS 
• CB 
• DT 
• EX 
• GL1 
• GL2 
• GL3 
• GL4 
• GL5 
• GL6 
• GL7 
• GL8 
• GL9 
• GL10 
• GL11 
• GL12 
• GL13 
• GL14 
• GL15 
• GL17 
• GL18 
• GL19 
• GL29 
• GL50 
• GL51 
• GL52 
• GL53 
• GL54 
• GL55 
• GL56 
• GU 
• HP 
• LU 
• MK 
• OX 
• PL 
• PO 
• RG 
• RH 
• SG 
• SL 
• SN 
• SO 
• SP 
• TA 
• TQ 
• TR 
• WD 

South East, London and East Anglia 

YourFrom 7 September 2024 your health assessment provider is Ingeus. If you need to discuss your appointment time, contact Ingeus. 

South East, London and East Anglia includes the following postcodes: 

• BR 
• CM
• CO 
• CR 
• CT 
• DA 
• E (except E5 which has assessments provided by DWP) 
• EC 
• EN 
• HA 
• IG 
• IP 
• KT 
• ME 
• N (except N2, N3, N4 and N6 which have assessments provided by DWP) 
• NR 
• NW 
• RM 
• SE 
• SM 
• SS 
• SW 
• TN 
• TW 
• UB 
• W 
• WC 

Northern Ireland 

YourFrom 7 September 2024 your health assessment provider is Capita. If you need to discuss your appointment time, contact Capita.

Northern Ireland includes the following postcodes: 

• BT 

Assessments delivered by the Department for Work and Pensions (DWP) ) providing assessments 

The Department for Work and Pensions is deliveringdeveloping a new service. In these areas some health assessments inwill somebe areas.delivered directly by the Department from 7 September 2024.

If your postcode starts with an E or N

IfFor you live in these postcodespostcodes, your health assessment provider for PIP and Work Capability Assessments (for Universal Credit and ESA) and PIP is DWP:: 

• E5 
• N2 
• N3 
• N4 
• N6 

IfContact youthe needHealth toAssessment discussService yourif appointmentyou time,need who to contactdiscuss dependsyour on which benefit you get:appointment. 

• contact Personal Independence Payment
• contact Universal Credit
• contact ESA on the Jobcentre Plus new claims helpline

If your postcode starts with a B

IfFor you live in these postcodespostcodes, your health assessment provider for PIP is DWP:: 

• B14 
• B17 
• B19  
• B78 

IfContact the Health Assessment Service if you need to discuss your appointment time, contact Personal Independence Payment.appointment. 

Contact the Health Assessment Service

If your health assessment provider is DWP and you need to discuss your appointment, contact the Health Assessment Service. 

Telephone: 0800 015 2561

Email: has.pat@dwp.gov.uk