Original document : https://www.gov.uk/government/publications/family-customer-service-standards

Change description : 2025-04-15 17:53:00: Family reunion customer service standard has been updated to 12 weeks. [Guidance and regulation]

Showing diff : 2024-09-01 23:02:21.322835204 +00:00..2025-04-15 16:53:12.656491935 +00:00

Guidance

Family: customer service standards

Customer service standards for family visa applications if you're applying from inside or outside the UK.

Update history

2025-04-15 17:53
Family reunion customer service standard has been updated to 12 weeks.

2024-09-02 00:01
Updated family visa service standards.

2023-09-07 15:56
Updated structure details.

2023-06-26 15:13
Updated family visa service standards structure.

2023-05-22 13:04
First published.