Change description : 2025-06-03 10:38:00: Updated ‘Chapter 11: Programme completers and early exits’ to include the heading ‘Participant is diagnosed with a terminal illness’ above pt.76. [Guidance and regulation]
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Please note: European Social Fund (ESF) requirements do not apply to participants started on or after 1 November 2022.
This guidance is for Department for Work and Pensions (DWP) providers of the Work and Health Programme.
Update made to the second bullet point in paragraph 23 (chapter 13), and changes made to paragraph 17 (chapter 15), the entry for 'Claimants earnings reach £2,000' in the table in Annex A (chapter 16), and paragraph 18 (chapter 16).
23 December 2024
New paragraphs 31 and 32 (about using Independent benefit calculators) have been added to Chapter 1: Introduction and Overview.
27 November 2024
Changes made in Chapter 3 Acknowledging referrals, initial Participant engagement and registering a start (WHP Core). New content added: Paragraph 7 along with 'Spent and unspent convictions' paragraphs 35 to 39.
4 April 2024
Updated 'Chapter 1: Introduction and Overview' and also 'Chapter 3: Acknowledging referrals, initial Participant engagement and registering a start (WHP Core)'.
13 March 2024
Updated Chapter 12: Participant Complaints. Added important note under paragraph 20.
29 February 2024
Updated WHP Chapter 15: Data Sharing between DWP and Providers and
Chapter 16: Performance Management, Assurance and Compliance Monitoring.
7 February 2024
Updated Chapter 2: Participant Identification, Eligibility and Referral, Chapter 2b : Participant Identification, Eligibility and Referral – WHP Pioneer, Chapter 6: Working with Participants with complex needs and /or additional support requirements, Chapter 10: Change of circumstances and notifications, Chapter 11: Programme completers and early exits, Chapter 12: Participant Complaints,
Chapter 13: Funding Model, Chapter 14: Validation, Chapter 15: Data Sharing between DWP and Providers and Chapter 16: Performance Management, Assurance and Compliance Monitoring.
15 January 2024
Updated Work and Health Programme, Chapter 13: Funding Model, paragraphs 42 and 43, to include 'WHP contracted provision'.
20 December 2023
Updated Chapter 1: Introduction and Overview, Chapter 2: Participant Identification, Eligibility and Referral, Chapter 2b : Participant Identification, Eligibility and Referral – WHP Pioneer and Chapter 4: Action planning. Deleted Chapter 3b: Acknowledging referrals, initial Participant engagement and registering a start (WHP JETS) -- JETS has been completed.
8 November 2023
Removed "to State Pension Age" from the wording of eligibility requirements for WHP Pioneer in paragraph 6 of Chapter 2b.
6 November 2023
Paragraph 9 now refers to just "benefit" as opposed to "non-active benefit". Wording in paragraph 10 has been amended from "For Participants not in receipt of benefit" to "For potential Participants that you have identified".
3 November 2023
Changes to chapters 2, 2b, 3 and 15.
27 September 2023
Updated Work and Health Programme including JETS provider guidance, chapters 2 and 2b. Changes listed in WHP memo LRM 78.
13 September 2023
Updated all the chapters of the 'Work and Health Programme including JETS provider guidance'. The main change being a new section 1: ESF requirement changes.
4 July 2023
Updated paragraph 11 and added new paragraphs 12 and 13 to chapter 14 of the Work and Health Programme including JETS provider guidance.
22 May 2023
Updated Chapter 3: Acknowledging referrals, initial Participant engagement and registering a start (WHP Core) and Chapter 16: Performance Management, Assurance and Compliance Monitoring.
2 May 2023
Updated the following Work and Health Programme including JETS provider guidance documents:
Chapter 3: Acknowledging referrals, initial Participant engagement and registering a start (WHP Core) - HTML attachment updated;
Chapter 3b: Acknowledging referrals, initial Participant engagement and registering a start (WHP JETS) - HTML attachment updated;
Chapter 11: Programme completers and early exits - HTML attachment updated;
Chapter 13: Funding Model - HTML attachment updated.
24 January 2023
DWP has changed the Work and Health Programme information including the JETS provider guidance to let you know that ESF requirements do not apply to participants who started on or after 1 November 2022. All documents and guidance that reference this change have been amended.
13 December 2022
Updated Work and Health Programme including JETS provider guidance, Chapter 11: Programme completers and early exits, to include two new paragraphs 22 and 23.
13 December 2022
Updated Work and Health Programme including JETS provider guidance. Chapter 1: Introduction and Overview, amended paragraphs 9, 10 and 11. Chapter 4: Action planning, added new paragraphs 12 and 13. Chapter 11: Programme completers and early exits, amended paragraphs 20 and 21. Chapter 15: Data Sharing between DWP and Providers, added new paragraphs 68 and 69.
1 November 2022
Published a revised version of the provider guidance. In addition to revisions, all the chapters are now annotated that ESF requirements do not apply to participants referred on or after 1 November 2022.
20 September 2022
Removed Afghan resettlers from the list of Early Access Groups in paragraph 18 of chapter 2.
26 August 2022
Updated Work and Health Programme including JETS provider guidance chapters 1: Introduction and Overview, 3: Acknowledging referrals, initial Participant engagement and registering a start (WHP Core), 3b: Acknowledging referrals, initial Participant engagement and registering a start (WHP JETS), 4: Action planning, 6: Working with Participants with complex needs and /or additional support requirements and 11: Programme completers and early exits. Changes relate to Obtaining a Participants Signature.
22 August 2022
Updated COVID-19 guidance in Work and Health Programme including JETS provider guidance chapters 1, 3, 3b, 4 and 11.
11 August 2022
Updated Work and Health Programme including JETS provider guidance chapter1, paragraph 11 bullet points and chapter 2, paragraphs 1 and 9. Deleted references to: 'periods of furlough are not counted' and 'not be in receipt of payments from the Self-Employed Income Support Scheme (SEISS)'.
23 May 2022
Made updates to chapters 1, 2, 3, 4, 10, 11 and 15 and added new chapters 5a, 5b, 7, 8 and 9.