Safety and Security GB service: service availability and issues
Check the availability and any issues affecting the Safety and Security GB (S&S GB) service.
- From:
- HM Revenue & Customs
- Published
- 15 November 2021
- Last updated
-
810MarchJune20242025 — See all updates
Documents
Details
Latest updates on the availability and any issues affecting the Safety and Security GB service.
Updates to this page
Published 15 November 2021
Last updated 810 MarchJune 2024
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Update history
2025-12-09 15:31
Planned downtime from 9:45pm to 11:59pm on Saturday 13 December 2025 has been added.
2025-09-24 12:45
Due to a Customs Declarations Service (CDS) release there may be delays in receiving a response to your declaration from 9:40pm to 11pm on Saturday 27 September 2025.
2025-06-10 15:43
Planned downtime from 10:30pm on Saturday 14 June 2025 to 1am on Sunday 15 June 2025 has been added.
2024-03-08 13:10
Planned downtime from 12pm to 1pm on Tuesday 12 March 2024 has been added.
2022-04-08 13:15
The following service issue has been added: Between 9:30pm and 10:45pm on Saturday 9 April, there may be a delay of up to 15 minutes in receiving a response after submitting declarations. This is due to planned maintenance.
2022-04-01 12:11
The issues have been fixed, and the safety and security GB service is now fully available.
2022-03-31 12:09
HMRC are aware there are issues with the safety and security GB service and our technical team are working to resolve them as quickly as possible.
Details
Latest updates on the availability and any issues affecting the Safety and Security GB service.
Updates to this page
Published 15 November 2021
Last updated 810 MarchJune 2024
+ show2025
href="#full-history">+ show all updates
-
Sign up for emails or print this page
Update history
2025-12-09 15:31
Planned downtime from 9:45pm to 11:59pm on Saturday 13 December 2025 has been added.
2025-09-24 12:45
Due to a Customs Declarations Service (CDS) release there may be delays in receiving a response to your declaration from 9:40pm to 11pm on Saturday 27 September 2025.
2025-06-10 15:43
Planned downtime from 10:30pm on Saturday 14 June 2025 to 1am on Sunday 15 June 2025 has been added.
2024-03-08 13:10
Planned downtime from 12pm to 1pm on Tuesday 12 March 2024 has been added.
2022-04-08 13:15
The following service issue has been added: Between 9:30pm and 10:45pm on Saturday 9 April, there may be a delay of up to 15 minutes in receiving a response after submitting declarations. This is due to planned maintenance.
2022-04-01 12:11
The issues have been fixed, and the safety and security GB service is now fully available.
2022-03-31 12:09
HMRC are aware there are issues with the safety and security GB service and our technical team are working to resolve them as quickly as possible.
Details
Latest updates on the availability and any issues affecting the Safety and Security GB service.
Updates to this page
Sign up for emails or print this page
Update history
2025-12-09 15:31
Planned downtime from 9:45pm to 11:59pm on Saturday 13 December 2025 has been added.
2025-09-24 12:45
Due to a Customs Declarations Service (CDS) release there may be delays in receiving a response to your declaration from 9:40pm to 11pm on Saturday 27 September 2025.
2025-06-10 15:43
Planned downtime from 10:30pm on Saturday 14 June 2025 to 1am on Sunday 15 June 2025 has been added.
2024-03-08 13:10
Planned downtime from 12pm to 1pm on Tuesday 12 March 2024 has been added.
2022-04-08 13:15
The following service issue has been added: Between 9:30pm and 10:45pm on Saturday 9 April, there may be a delay of up to 15 minutes in receiving a response after submitting declarations. This is due to planned maintenance.
2022-04-01 12:11
The issues have been fixed, and the safety and security GB service is now fully available.
2022-03-31 12:09
HMRC are aware there are issues with the safety and security GB service and our technical team are working to resolve them as quickly as possible.