Change of https://www.gov.uk/government/publications/safety-and-security-gb-service-service-availability-and-issues

Change description : 2025-09-24 12:45:00: Due to a Customs Declarations Service (CDS) release there may be delays in receiving a response to your declaration from 9:40pm to 11pm on Saturday 27 September 2025. [Guidance and regulation]

Showing diff : 2025-06-10 14:43:27.568708575 +00:00..2025-09-24 11:45:28.909176374 +00:00

Guidance

Safety and Security GB service: service availability and issues

Check the availability and any issues affecting the Safety and Security GB (S&S GB) service.

From:
HM Revenue & Customs
Published
15 November 2021
Last updated
1024 JuneSeptember 2025 — See all updates

Documents

Safety and Security GB (S&S GB) service — service availability and issues

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Details

Latest updates on the availability and any issues affecting the Safety and Security GB service.

Updates to this page

Published 15 November 2021
Last updated 1024 JuneSeptember 2025 + show all updates

  2. Planned downtime from 10:30pm on Saturday 14 June 2025 to 1am on Sunday 15 June 2025 has been added.

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Update history

2025-12-09 15:31
Planned downtime from 9:45pm to 11:59pm on Saturday 13 December 2025 has been added.

2025-09-24 12:45
Due to a Customs Declarations Service (CDS) release there may be delays in receiving a response to your declaration from 9:40pm to 11pm on Saturday 27 September 2025.

2025-06-10 15:43
Planned downtime from 10:30pm on Saturday 14 June 2025 to 1am on Sunday 15 June 2025 has been added.

2024-03-08 13:10
Planned downtime from 12pm to 1pm on Tuesday 12 March 2024 has been added.

2022-04-08 13:15
The following service issue has been added: Between 9:30pm and 10:45pm on Saturday 9 April, there may be a delay of up to 15 minutes in receiving a response after submitting declarations. This is due to planned maintenance.

2022-04-01 12:11
The issues have been fixed, and the safety and security GB service is now fully available.

2022-03-31 12:09
HMRC are aware there are issues with the safety and security GB service and our technical team are working to resolve them as quickly as possible.