Withdraw funds from your cash account for CDSCustoms Declaration Service declarations
Find out how to withdraw funds from your cash account if you need a refund.
YouFunds can withdrawbe fundswithdrawn from youra cash account,account butas youlong mustas withdrawthey fundsgo to a bank account that is registered to the owner of the cash account.account owner.
Request a withdrawal
ToFill requestout a withdrawal you’llrequest needform to fill out a CDSCAW1(CDSCAW1) and returnsend it to:
HM Revenue & Customs
Customs Salford
5th floor
Three New Bailey
New Bailey Street
Salford
M3 5FS
Withdrawal checks
To make sure the funds are only paid to the cash account owner, HMRCwe will check the:
- cash account name
- Economic Operators Registration and Identification (EORI) number
- company name
- requester
How long it takes
We aim to process all UK requests within 5 working days. Your funds will be in your bank account within 7 to 10 working days following processing.
Get help and support
If you need help withdrawing funds from your Customs Declaration Service cash account, contact the HMRC accounting centre by telephone on 0300 322 7064 and select option 1.
Opening times:
Monday to Friday: 9am to 5pm
Closed on weekends and bank holidays.
You can also send an email, with ‘Withdraw funds from my cash account for CDS declarations’ in the subject line, to: customsaccountingrepayments@hmrc.gov.uk
Last updated
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Information on how to get help to withdraw funds from your cash account has been added.
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The ‘Request a withdrawal’ section has been updated. The address to send your form to has changed to: HM Revenue & Customs, Customs Salford, 5th floor, Three New Bailey, New Bailey Street, Salford, M3 5FS.
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First published.
Update history
2025-08-19 12:52
Welsh translation added.
2025-07-14 10:57
Information and the link to request a withdrawal online has been added.
2023-10-03 16:16
A new version of form CDSCAW1 has been added. You must now give your bank name and account details every time you complete the form. The section for international bank accounts has been removed and the return address has been updated.
2023-03-09 15:51
Information on how to get help to withdraw funds from your cash account has been added.
2022-06-01 11:21
The ‘Request a withdrawal’ section has been updated. The address to send your form to has changed to: HM Revenue & Customs, Customs Salford, 5th floor, Three New Bailey, New Bailey Street, Salford, M3 5FS.