Guidance

Withdraw funds from your cash account for Customs Declaration Service declarations

FindUse outform howCDSCAW1 to withdraw funds from your cash account if you need a refund.

From:
HM Revenue & Customs
Published
2 November 2020
Last updated
93 MarchOctober 2023 — See all updates

Funds can be withdrawn from a cash account as long as they go to a bank account that is registered to the cash account owner.

RequestWhat ayou withdrawalneed

FillYou outwill aneed withdrawalto requesttell formus (CDSCAW1) and send it to:the:

HM

  • details Revenueof &your Customs
    Customscompany, Salford
    5thincluding floor
    Threecontact Newinformation
  • amount Bailey
    Newyou Baileywant Street
    Salford
    M3to 5FS

Withdrawalwithdraw
  • name checks

    • Toof make sure the funds are only paid to the cash account owner,holder

  • EORI we will check the:

      number
    • cashbank account namedetails
    • Economicrequester’s Operatorsname Registration and Identificationrole (EORI)in numberthe company
    • companyreason namefor the withdrawal of funds
    • requester

    How long it takes

    We aim to process all UK requests within 5 working days. Your funds will be in your bank account within 7 to 10 working days following processing.

    GetRequest helpa and supportwithdrawal

    Fill out a withdrawal request form (CDSCAW1) and send it to the address on the form.

    Withdrawal request form (CDSCAW1)

    PDF, 261 KB, 2 pages

    This file may not be suitable for users of assistive technology.

    Request an accessible format.
    If you use assistive technology (such as a screen reader) and need helpa withdrawingversion fundsof fromthis yourdocument Customsin Declarationa Servicemore cashaccessible account,format, contactplease theemail HMRCdifferent.format@hmrc.gov.uk. accountingPlease centretell byus telephonewhat onformat 0300you 322need. 7064It andwill selecthelp optionus 1.

    if you say what assistive technology you use.

    OpeningEmail times:HMRC to ask for the form in Welsh.

    Withdrawal checks

    MondayTo tomake Friday:sure 9amthe funds are only paid to 5pmthe cash account owner, we will check the:

    Closed

    • cash onaccount weekendsname
    • EORI andnumber
    • company bankname
    • requester

    Get holidays.

    help and support

    FindIf outyou have any queries about withdrawing funds from your Customs Declaration Service cash account, call chargesHMRC about general guarantee accounts. and select option 1.

    You can also send an enquiry by email, with ‘Withdraw funds from my cash account for CDS declarations’ in the subject line, to: customsaccountingrepayments@hmrc.gov.uk.

    • Published 2 November 2020
    Last updated 93 MarchOctober 2023 + show all updates

    1. A new version of form CDSCAW1 has been added. You must now give your bank name and account details every time you complete the form. The section for international bank accounts has been removed and the return address has been updated.

    2. A link to the withdrawal request form (CDSCAW1) has been added to the guide.

    3. Information on how to get help to withdraw funds from your cash account has been added.

    4. The ‘Request a withdrawal’ section has been updated. The address to send your form to has changed to: HM Revenue & Customs, Customs Salford, 5th floor, Three New Bailey, New Bailey Street, Salford, M3 5FS.

    5. First published.

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