Withdraw funds from your Customs Declaration Service cash account

You can request a withdrawal from your Customs Declaration Service cash account using our online service or form. We can pay the funds into a business or personal bank account based in the UK.

What you need

You will need to tell us:

• the details of your company, including contact information
• your EORI number
• your details and role in the company
• the amount you want to withdraw
• the bank details
• the reason for the withdrawal of funds

You’ll also need the:

• cash account number if you make the request online
• name of the cash account holder if you make the request by post

How to request a withdrawal

Request online

You should get all your information together before you start.

You’ll need to sign in with your Government Gateway user ID and password (if you do not have a user ID, you can create one when you first try to sign in).

You can save your progress and come back later.

Start now

Request by post

Fill out a withdrawal request form (CDSCAW1) and send it to the address on the form.

Email HMRC to ask for the form in Welsh.

How long it takes

We aim to process all requests within 5 working days of receiving them. Your funds will be in your bank account within 5 working days following processing.

Get help and support

Contact the HMRC accounting centre if you have any queries about withdrawing funds from your Customs Declaration Service cash account.

Email HMRC

You can send an enquiry by email to customsaccountingrepayments@hmrc.gov.uk.

Include ‘Withdraw funds from my Customs Declaration Service cash account’ in the subject line.

Phone HMRC

Telephone: 0300 322 7064 and select option 1.

Opening times:

Monday to Friday: 9am to 5pm

Closed on weekends and bank holidays.

Find out about call charges.