Change of https://www.gov.uk/government/publications/passport-cancellations-malicious-lost-and-stolen-reports

Change description : 2025-03-05 11:59:00: This guidance has been updated to remove guidance telling customers the Intelligence Development Team would report a malicious passport to the police. [Guidance and regulation]

Showing diff : 2022-11-11 11:09:47.420628173 +00:00..2025-03-05 11:59:15.417621196 +00:00

Guidance

Malicious reports of lost and stolen passports: caseworker guidance

Tells HM Passport Office staff how to deal with malicious lost and stolen passport reports.

From:
HM Passport Office
Published
30 March 2021
Last updated
115 NovemberMarch 20222025 — See all updates

Documents

Passport cancellations: malicious lost and stolen reports (accessible)

HTML

Passport cancellations: malicious lost and stolen reports

PDF, 246210 KB, 1817 pages

Details

This guidance tells HM Passport Office staff how to deal with customer queries, when a malicious report has resulted in the cancellation of a passport (from a loss report).

Updates to this page

Published 30 March 2021
Last updated 115 NovemberMarch 2022 2025 + show all updates

  1. This guidance has been updated to remove guidance telling customers the Intelligence Development Team would report a malicious passport to the police.

  2. Updated guidance published.

  4. Accessible version added.

  6. First published.

Sign up for emails or print this page

Update history

2026-02-25 16:08
This guidance has been updated in the section Examiner decides LS report was made maliciously, to change references from Child Protection and Safeguarding team (CPST) to Public Protection Specialist Safeguarding team (PP SST), following a team name change.

2025-10-24 16:33
Guidance updated as detailed in the ‘about’ section.

2025-03-05 11:59
This guidance has been updated to remove guidance telling customers the Intelligence Development Team would report a malicious passport to the police.

2022-11-11 11:09
Updated guidance published.

2022-09-29 14:07
Accessible version added.