Guidance

HMCTS Civil Business Centres performance information

Details of processing or reply times for work at the County Court Money Claims Centre (Salford) and the County Court Business Centre (Northampton).

From:
HM Courts & Tribunals Service
Published
19 September 2017
Last updated
21 February 2022 — See all updates

Applies to Northern Ireland and Scotland

Details of processing or reply times for work at the County Court Money Claims Centre (Salford) and the County Court Business Centre (Northampton).

Customers should consider the processing times in the table before contacting the Business Centres or Contact Centre to make enquiries about progress of work.

The Money Claim Online Helpdesk can be contacted by email or by telephone on 0300 123 1057.

The County Court Business Centre can be contacted by email or by telephone on 0300 123 1056.

The County Court Money Claims Centre can be contacted by email or by telephone on 0300 123 1372.

Information correct as at 21 February 2022.

Type of process Number of working days from receipt to processing or reply Money Claims Centre Salford Number of working days from receipt to processing or reply Business Centre Northampton
Issue of new claim 7 Automated online issue
Help with fees application 11 N/A
Acknowledgement of service 9 Day of receipt
Defence and /or counterclaim prior to issue of the directions questionnaire 8 Day of receipt
Processing a directions questionnaire 11 12
Entry of judgment (online) N/A Automated online issue
Entry of judgment (manual) 9 10
Correspondence and letters received via post or email 10 10
General application (does not include any judicial action) 10 7
Total processing time from receipt of application to order or comment being typed 26 28
Time from referral to judge to making order 8 10
Issue of charging order application 8 N/A
Charging orders awaiting judicial decision 8 N/A
Final charging orders to be drawn 8 N/A
Issue of attachment of earnings application 11 N/A
N56 statement of means 3 N/A
Issue of warrant of control 6 Automated online issue
Transfer of file to a local court from date of order /notice of transfer 14 5
Published 19 September 2017
Last updated 21 February 2022 + show all updates

  1. List updated 21 February

  2. Updated with information on 14 February.

  3. List Update

  4. List updated 31 January

  5. List updated 24 January

  6. Updated on 17 January.

  7. List Updated

  8. List updated

  9. List Updated

  10. Updated for 20 December.

  11. List updated 13 December

  12. List Updated 6 December 2021

  13. Performance data updated.

  14. Performance times updated.

  15. Performance figures updated.

  16. Performance data updated.

  17. Performance data updated.

  18. List updated

  19. Performance data updated.

  20. List published on 12 October 2021

  21. List Updated on 4 October

  22. List Updated

  23. List Updated 20 of September

  24. Performance times updated.

  25. List Updated

  26. Performance data updated.

  27. List updated 23 August

  28. List updated

  29. Updated on 9 August 2021

  30. Updated weekly performance information for 2 August.

  31. Performance data for week commencing 26 July published.

  32. Performance times updated.

  33. updated with information correct as at 12 July.

  34. List updated as of the 5 July 2021

  35. List updated as of the 28 June 2021

  36. Information updated on the 21 June 2021

  37. Hearings on the 14 June 2021 published

  38. Updated list as of the 7 June 2021

  39. Updated information 1 June 2021

  40. Updated list

  41. Weekly performance update as of 17 May 2021 published

  42. Updated performance information as per on the 11 of May 2021

  43. Updated on 5 May.

  44. Civil Business Centres performance information published

  45. Performance information updated.

  46. Business centre performance times updated.

  47. Updated on 6 April.

  48. Performance times updated.

  49. Updated 22 March.

  50. Performance times updated.

  51. Performance times updated.

  52. Performance times updated.

  53. Performance times updated.

  54. Performance times updated.

  55. Performance times updated.

  56. Performance times updated.

  57. Business Centre performance times updated.

  58. Business Centre performance times updated.

  59. Performance times updated.

  60. Performance data updated.

  61. Updated for 30 December.

  62. Updated 21 December.

  63. Performance times updated.

  64. Performance times updated

  65. Updated 23 November

  66. Performance data updated.

  67. Performance data updated.

  68. Updated for week beginning 2 November.

  69. Updated 26 October

  70. Updated on 19 October.

  71. Updated for week beginning 12 October

  72. Updated 5 October 2020

  73. Updated for w/c 28 September

  74. Updated for 21 September

  75. reply times updated.

  76. Updated for 7 September

  77. Performance times updated.

  78. Updated for 24 August

  79. performance info updated.

  80. Times updated.

  81. Performance times updated.

  82. Performance times updated.

  83. Performance times updated.

  84. Performance times updated.

  85. Times updated.

  86. Performance times updated.

  87. Performance times updated.

  88. Performance times updated.

  89. Times updated

  90. Times updated.

  91. Performance times updated

  92. Updated information as of 18 May.

  93. Updated information as of 13 May.

  94. Waiing times updated

  95. Times updated.

  96. Processing times updated

  97. Performance times updated.

  98. COVID-19 performance message uploaded.

  99. Hearings for 6 April published.

  100. Performace times updated

  101. Temporary closure due to coronavirus (COVID-19).

  102. Times updated.

  103. Times updated.

  104. performance infomation updated.

  105. Performance information updated.

  106. Performance times updated

  107. Lists published for 17 February published.

  108. Times updated.

  109. Perfromance times updated

  110. Performance times updated.

  111. Information updated

  112. Performance times updated.

  113. Times updated.

  114. performance info updated.

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  116. Times updated

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  121. Processing times updated.

  122. Times updated.

  123. Reply times updated.

  124. Performance times updated.

  125. Times updated.

  126. performance info updated.

  127. Performance times updated.

  128. Processing times updated 23 Sept 2019.

  129. Response times updated.

  130. Performance times updated

  131. Times updated 2 September 2019.

  132. Updated 27.8.19

  133. Information updated 19 August.

  134. Updated figures 12.8.19

  135. Figures updated 5 August 2019.

  136. Updated figures 29.7.19

  137. Updated figures for 22.7.19

  138. Updated performance figures 15.7.19

  139. Updated figures 8.7.19

  140. Updated figures 1.7.19

  141. Updated figures 24.6.19

  142. Updated list 17.6.19

  143. Times updated 10 June 2019.

  144. Updated figures 3.6.19

  145. Performance times updated.

  146. times updated.

  147. Updated 13.5.19

  148. Updated figures 7.5.19

  149. Updated figures 29.4.19

  150. Updated figures 23.4.19

  151. Updated figures 15.4.19

  152. Updated 8.4.19

  153. Updated 1.4.19

  154. Updated 25.3.19

  155. Updated 18.3.19

  156. Updated 11.3.19

  157. Times updated 4 March 2019.

  158. Updated figures 25.2.19

  159. Updated times 18.2.19

  160. Updated performance figures 11.2.19

  161. Updated performance info on 4.2.19

  162. Times updated 28 January 2018.

  163. Processing times updated and Business Centre Northampton added.

  164. Updated 21.1.19

  165. Updated 14.1.19

  166. Times updates.

  167. Updated on 31.12.18

  168. Updated 27.12.18

  169. Times updated 17 December 2018.

  170. Information updated 10 December 2018.

  171. Updated on 03.12.18

  172. Updated on 26.11.18

  173. Information updated 19 November 2018.

  174. Register updated 13 November 2018.

  175. Updated 5 November 2017

  176. Updated on 29.10.18

  177. Weekly update.

  178. Date changed 15.10.18

  179. Updated 15.10.18

  180. Updated list on 08.10.18

  181. Updated on 01.10.18

  182. List updated 24.09.18

  183. Updated list on 17.09.18

  184. Updated Civil Business Centres performance information 10.09.18

  185. Performance times updated 3 September 2018.

  186. Updated 28 Aug 18

  187. Updated figures for 20.8.18

  188. Updated 13.8.18

  189. Updated 6.8.18

  190. Updated figures 30.7.18

  191. Updated 23.7.18

  192. Updated 16.7.18

  193. Updated for 9.7.18

  194. Updated lists 2.7.18

  195. Updated 25.6.18

  196. Updated 18.6.18

  197. Times updated 11.6.18.

  198. Updated figures 4.6.18

  199. Updated 29.5.18

  200. Updated figures 21.5.18

  201. Updated 14.5.18

  202. Updated 8.5.18

  203. Updated figures 30.4.18

  204. Updated figures 23.4.18

  205. Updated lists for 17.4.18

  206. Updated lists for 16.4.18

  207. Updated figures 9.4.18

  208. Updated figures 3.4.18

  209. Updated lists for 26.3.18

  210. Updated lists for 20.3.18

  211. Updated lists 12.3.18

  212. Updated lists for 5.3.18

  213. Updated figures for 26.2.18.

  214. Updated lists for 19.2.18

  215. Updated figures for 12.2.18

  216. Waiting times updated 5.2.18

  217. Updated figures for 29.1.18.

  218. Updated figures for 22.1.18

  219. Updated lists for 15.1.18

  220. Updated figures for 8.1.17

  221. Updated figures for 1.1.18.

  222. Updated figures for 25.12.17

  223. Regular update.

  224. Regular update.

  225. Regular update.

  226. Weekly update.

  227. Regular update.

  228. Weekly update.

  229. Weekly update.

  230. Regular update.

  231. Regular update.

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  235. regular update

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  237. First published.