Guidance

HMCTS Civil Business Centres performance information

Details of processing or reply times for work at the County Court Money Claims Centre (Salford) and the County Court Business Centre (Northampton).

From:
HM Courts & Tribunals Service
Published
19 September 2017
Last updated
1725 October 2022 — See all updates

Applies to Northern Ireland and Scotland

Details of processing or reply times for work at the County Court Money Claims Centre (Salford) and the County Court Business Centre (Northampton).

Customers should consider the processing times in the table before contacting the Business Centres or Contact Centre to make enquiries about progress of work.

The Money Claim Online Helpdesk can be contacted by email or by telephone on 0300 123 1057.

The County Court Business Centre can be contacted by email or by telephone on 0300 123 1056.

The County Court Money Claims Centre can be contacted by email or by telephone on 0300 123 1372.

Information correct as at 3 October 2022.

Type of process Number of working days from receipt to processing or reply Money Claims Centre Salford Number of working days from receipt to processing or reply Business Centre Northampton
Issue of new claim 1213 Automated online issue
Help with fees application 89 N/A
Acknowledgement of service 1315 Day of receipt
Defence and /or counterclaim prior to issue of the directions questionnaire 1314 Day of receipt
Processing a directions questionnaire 1314 65
Entry of judgment (online) N/A Automated online issue
Entry of judgment (manual) 14 1312
Correspondence and letters received via post or email 1314 1312
Writs of Control N/A 4
General application (does not include any judicial action) 1011 1618
Total processing time from receipt of application to order or comment being typed 2628 4232
Time from referral to judge to making order 56 710
Issue of charging order application 1211 N/A
Charging orders awaiting judicial decision 56 N/A
Final charging orders to be drawn 11 N/A
Issue of attachment of earnings application 1016 N/A
N56 statement of means 1 N/A
Issue of warrant of control 7 Automated online issue
Transfer of file to a local court from date of order /notice of transfer 57 1621
Published 19 September 2017
Last updated 1725 October 2022 + show all updates

  1. Updated on 25 October.

  2. Updated on 17 October.

  3. Updated on 10 October.

  4. Updated on 3 October.

  5. Updated on 27 September.

  6. Updated on 20 September.

  7. Updated information for week commencing 5 September published.

  8. Updated on 30 August.

  9. Updated on 22 August.

  10. Information for wc 15 August published.

  11. Information for week commencing 8 August published.

  12. Updated on 1 August.

  13. Updated on 25 July.

  14. Updated on 18 July

  15. List updated 11 July

  16. Updated on 4 July.

  17. Updated on 27 June.

  18. List Updated 20 June

  19. List updated 13 June

  20. List updated 6 June

  21. List Updated 31 May published

  22. List updated 23 May

  23. List updated 16 May

  24. List updated 9 May

  25. List updated 25 April

  26. Updated on 19 April.

  27. List updated 11 April

  28. List Updated 4 April

  29. List updated 28 March

  30. Updated on 21 March.

  31. List updated 14 March

  32. updated on the 7 March 2021

  33. Weekly performance data published.

  34. List updated 21 February

  35. Updated with information on 14 February.

  36. List Update

  37. List updated 31 January

  38. List updated 24 January

  39. Updated on 17 January.

  40. List Updated

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  43. Updated for 20 December.

  44. List updated 13 December

  45. List Updated 6 December 2021

  46. Performance data updated.

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  48. Performance figures updated.

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  53. List published on 12 October 2021

  54. List Updated on 4 October

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  56. List Updated 20 of September

  57. Performance times updated.

  58. List Updated

  59. Performance data updated.

  60. List updated 23 August

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  62. Updated on 9 August 2021

  63. Updated weekly performance information for 2 August.

  64. Performance data for week commencing 26 July published.

  65. Performance times updated.

  66. updated with information correct as at 12 July.

  67. List updated as of the 5 July 2021

  68. List updated as of the 28 June 2021

  69. Information updated on the 21 June 2021

  70. Hearings on the 14 June 2021 published

  71. Updated list as of the 7 June 2021

  72. Updated information 1 June 2021

  73. Updated list

  74. Weekly performance update as of 17 May 2021 published

  75. Updated performance information as per on the 11 of May 2021

  76. Updated on 5 May.

  77. Civil Business Centres performance information published

  78. Performance information updated.

  79. Business centre performance times updated.

  80. Updated on 6 April.

  81. Performance times updated.

  82. Updated 22 March.

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  90. Business Centre performance times updated.

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  92. Performance times updated.

  93. Performance data updated.

  94. Updated for 30 December.

  95. Updated 21 December.

  96. Performance times updated.

  97. Performance times updated

  98. Updated 23 November

  99. Performance data updated.

  100. Performance data updated.

  101. Updated for week beginning 2 November.

  102. Updated 26 October

  103. Updated on 19 October.

  104. Updated for week beginning 12 October

  105. Updated 5 October 2020

  106. Updated for w/c 28 September

  107. Updated for 21 September

  108. reply times updated.

  109. Updated for 7 September

  110. Performance times updated.

  111. Updated for 24 August

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  125. Updated information as of 18 May.

  126. Updated information as of 13 May.

  127. Waiing times updated

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  129. Processing times updated

  130. Performance times updated.

  131. COVID-19 performance message uploaded.

  132. Hearings for 6 April published.

  133. Performace times updated

  134. Temporary closure due to coronavirus (COVID-19).

  135. Times updated.

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  137. performance infomation updated.

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  159. performance info updated.

  160. Performance times updated.

  161. Processing times updated 23 Sept 2019.

  162. Response times updated.

  163. Performance times updated

  164. Times updated 2 September 2019.

  165. Updated 27.8.19

  166. Information updated 19 August.

  167. Updated figures 12.8.19

  168. Figures updated 5 August 2019.

  169. Updated figures 29.7.19

  170. Updated figures for 22.7.19

  171. Updated performance figures 15.7.19

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  174. Updated figures 24.6.19

  175. Updated list 17.6.19

  176. Times updated 10 June 2019.

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  186. Updated 1.4.19

  187. Updated 25.3.19

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  190. Times updated 4 March 2019.

  191. Updated figures 25.2.19

  192. Updated times 18.2.19

  193. Updated performance figures 11.2.19

  194. Updated performance info on 4.2.19

  195. Times updated 28 January 2018.

  196. Processing times updated and Business Centre Northampton added.

  197. Updated 21.1.19

  198. Updated 14.1.19

  199. Times updates.

  200. Updated on 31.12.18

  201. Updated 27.12.18

  202. Times updated 17 December 2018.

  203. Information updated 10 December 2018.

  204. Updated on 03.12.18

  205. Updated on 26.11.18

  206. Information updated 19 November 2018.

  207. Register updated 13 November 2018.

  208. Updated 5 November 2017

  209. Updated on 29.10.18

  210. Weekly update.

  211. Date changed 15.10.18

  212. Updated 15.10.18

  213. Updated list on 08.10.18

  214. Updated on 01.10.18

  215. List updated 24.09.18

  216. Updated list on 17.09.18

  217. Updated Civil Business Centres performance information 10.09.18

  218. Performance times updated 3 September 2018.

  219. Updated 28 Aug 18

  220. Updated figures for 20.8.18

  221. Updated 13.8.18

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  223. Updated figures 30.7.18

  224. Updated 23.7.18

  225. Updated 16.7.18

  226. Updated for 9.7.18

  227. Updated lists 2.7.18

  228. Updated 25.6.18

  229. Updated 18.6.18

  230. Times updated 11.6.18.

  231. Updated figures 4.6.18

  232. Updated 29.5.18

  233. Updated figures 21.5.18

  234. Updated 14.5.18

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  236. Updated figures 30.4.18

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  238. Updated lists for 17.4.18

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  240. Updated figures 9.4.18

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  244. Updated lists 12.3.18

  245. Updated lists for 5.3.18

  246. Updated figures for 26.2.18.

  247. Updated lists for 19.2.18

  248. Updated figures for 12.2.18

  249. Waiting times updated 5.2.18

  250. Updated figures for 29.1.18.

  251. Updated figures for 22.1.18

  252. Updated lists for 15.1.18

  253. Updated figures for 8.1.17

  254. Updated figures for 1.1.18.

  255. Updated figures for 25.12.17

  256. Regular update.

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