Guidance

HMCTS Civil Business Centres performance information

Details of processing or reply times for work at the County Court Money Claims Centre (Salford) and the County Court Business Centre (Northampton).

From:
HM Courts & Tribunals Service
Published
19 September 2017
Last updated
125 AugustJuly 2022 — See all updates

Applies to Northern Ireland and Scotland

Details of processing or reply times for work at the County Court Money Claims Centre (Salford) and the County Court Business Centre (Northampton).

Customers should consider the processing times in the table before contacting the Business Centres or Contact Centre to make enquiries about progress of work.

The Money Claim Online Helpdesk can be contacted by email or by telephone on 0300 123 1057.

The County Court Business Centre can be contacted by email or by telephone on 0300 123 1056.

The County Court Money Claims Centre can be contacted by email or by telephone on 0300 123 1372.

Information correct as at 125 AugustJuly 2022.

Type of process Number of working days from receipt to processing or reply Money Claims Centre Salford Number of working days from receipt to processing or reply Business Centre Northampton

Issue of new claim
1110
Automated online issue		 

Help with fees application
12
N/A		 

Acknowledgement of service
1011
Day of receipt		 

Defence and /or counterclaim prior to issue of the directions questionnaire
11
Day of receipt		 

Processing a directions questionnaire
1012
68		 

Entry of judgment (online)
N/A
Automated online issue		 

Entry of judgment (manual)
1112
2120		 

Correspondence and letters received via post or email
1213
2120		 

Writs of Control
N/A
4		 

General application (does not include any judicial action)
910
2019		 

Total processing time from receipt of application to order or comment being typed
2629
3739		 

Time from referral to judge to making order
819
14
Issue of charging order application10N/A
Charging orders awaiting judicial decision9  N/A

Final charging orders to be drawn		10N/A
Issue of chargingattachment orderof earnings application
10
N/A
 N56 statement of means1N/A
Issue of warrant of control11Automated online issue
Transfer of file to a local court from date of order /notice of transfer513
Published 19 September 2017
Last updated 125 AugustJuly 2022 + show all updates

  1. Updated on 1 August.

  2. Updated on 25 July.

  3. Updated on 18 July

  4. List updated 11 July

  5. Updated on 4 July.

  6. Updated on 27 June.

  7. List Updated 20 June

  8. List updated 13 June

  9. List updated 6 June

  10. List Updated 31 May published

  11. List updated 23 May

  12. List updated 16 May

  13. List updated 9 May

  14. List updated 25 April

  15. Updated on 19 April.

  16. List updated 11 April

  17. List Updated 4 April

  18. List updated 28 March

  19. Updated on 21 March.

  20. List updated 14 March

  21. updated on the 7 March 2021

  22. Weekly performance data published.

  23. List updated 21 February

  24. Updated with information on 14 February.

  25. List Update

  26. List updated 31 January

  27. List updated 24 January

  28. Updated on 17 January.

  29. List Updated

  30. List updated

  31. List Updated

  32. Updated for 20 December.

  33. List updated 13 December

  34. List Updated 6 December 2021

  35. Performance data updated.

  36. Performance times updated.

  37. Performance figures updated.

  38. Performance data updated.

  39. Performance data updated.

  40. List updated

  41. Performance data updated.

  42. List published on 12 October 2021

  43. List Updated on 4 October

  44. List Updated

  45. List Updated 20 of September

  46. Performance times updated.

  47. List Updated

  48. Performance data updated.

  49. List updated 23 August

  50. List updated

  51. Updated on 9 August 2021

  52. Updated weekly performance information for 2 August.

  53. Performance data for week commencing 26 July published.

  54. Performance times updated.

  55. updated with information correct as at 12 July.

  56. List updated as of the 5 July 2021

  57. List updated as of the 28 June 2021

  58. Information updated on the 21 June 2021

  59. Hearings on the 14 June 2021 published

  60. Updated list as of the 7 June 2021

  61. Updated information 1 June 2021

  62. Updated list

  63. Weekly performance update as of 17 May 2021 published

  64. Updated performance information as per on the 11 of May 2021

  65. Updated on 5 May.

  66. Civil Business Centres performance information published

  67. Performance information updated.

  68. Business centre performance times updated.

  69. Updated on 6 April.

  70. Performance times updated.

  71. Updated 22 March.

  72. Performance times updated.

  73. Performance times updated.

  74. Performance times updated.

  75. Performance times updated.

  76. Performance times updated.

  77. Performance times updated.

  78. Performance times updated.

  79. Business Centre performance times updated.

  80. Business Centre performance times updated.

  81. Performance times updated.

  82. Performance data updated.

  83. Updated for 30 December.

  84. Updated 21 December.

  85. Performance times updated.

  86. Performance times updated

  87. Updated 23 November

  88. Performance data updated.

  89. Performance data updated.

  90. Updated for week beginning 2 November.

  91. Updated 26 October

  92. Updated on 19 October.

  93. Updated for week beginning 12 October

  94. Updated 5 October 2020

  95. Updated for w/c 28 September

  96. Updated for 21 September

  97. reply times updated.

  98. Updated for 7 September

  99. Performance times updated.

  100. Updated for 24 August

  101. performance info updated.

  102. Times updated.

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  107. Times updated.

  108. Performance times updated.

  109. Performance times updated.

  110. Performance times updated.

  111. Times updated

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  113. Performance times updated

  114. Updated information as of 18 May.

  115. Updated information as of 13 May.

  116. Waiing times updated

  117. Times updated.

  118. Processing times updated

  119. Performance times updated.

  120. COVID-19 performance message uploaded.

  121. Hearings for 6 April published.

  122. Performace times updated

  123. Temporary closure due to coronavirus (COVID-19).

  124. Times updated.

  125. Times updated.

  126. performance infomation updated.

  127. Performance information updated.

  128. Performance times updated

  129. Lists published for 17 February published.

  130. Times updated.

  131. Perfromance times updated

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  133. Information updated

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  136. performance info updated.

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  145. Reply times updated.

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  148. performance info updated.

  149. Performance times updated.

  150. Processing times updated 23 Sept 2019.

  151. Response times updated.

  152. Performance times updated

  153. Times updated 2 September 2019.

  154. Updated 27.8.19

  155. Information updated 19 August.

  156. Updated figures 12.8.19

  157. Figures updated 5 August 2019.

  158. Updated figures 29.7.19

  159. Updated figures for 22.7.19

  160. Updated performance figures 15.7.19

  161. Updated figures 8.7.19

  162. Updated figures 1.7.19

  163. Updated figures 24.6.19

  164. Updated list 17.6.19

  165. Times updated 10 June 2019.

  166. Updated figures 3.6.19

  167. Performance times updated.

  168. times updated.

  169. Updated 13.5.19

  170. Updated figures 7.5.19

  171. Updated figures 29.4.19

  172. Updated figures 23.4.19

  173. Updated figures 15.4.19

  174. Updated 8.4.19

  175. Updated 1.4.19

  176. Updated 25.3.19

  177. Updated 18.3.19

  178. Updated 11.3.19

  179. Times updated 4 March 2019.

  180. Updated figures 25.2.19

  181. Updated times 18.2.19

  182. Updated performance figures 11.2.19

  183. Updated performance info on 4.2.19

  184. Times updated 28 January 2018.

  185. Processing times updated and Business Centre Northampton added.

  186. Updated 21.1.19

  187. Updated 14.1.19

  188. Times updates.

  189. Updated on 31.12.18

  190. Updated 27.12.18

  191. Times updated 17 December 2018.

  192. Information updated 10 December 2018.

  193. Updated on 03.12.18

  194. Updated on 26.11.18

  195. Information updated 19 November 2018.

  196. Register updated 13 November 2018.

  197. Updated 5 November 2017

  198. Updated on 29.10.18

  199. Weekly update.

  200. Date changed 15.10.18

  201. Updated 15.10.18

  202. Updated list on 08.10.18

  203. Updated on 01.10.18

  204. List updated 24.09.18

  205. Updated list on 17.09.18

  206. Updated Civil Business Centres performance information 10.09.18

  207. Performance times updated 3 September 2018.

  208. Updated 28 Aug 18

  209. Updated figures for 20.8.18

  210. Updated 13.8.18

  211. Updated 6.8.18

  212. Updated figures 30.7.18

  213. Updated 23.7.18

  214. Updated 16.7.18

  215. Updated for 9.7.18

  216. Updated lists 2.7.18

  217. Updated 25.6.18

  218. Updated 18.6.18

  219. Times updated 11.6.18.

  220. Updated figures 4.6.18

  221. Updated 29.5.18

  222. Updated figures 21.5.18

  223. Updated 14.5.18

  224. Updated 8.5.18

  225. Updated figures 30.4.18

  226. Updated figures 23.4.18

  227. Updated lists for 17.4.18

  228. Updated lists for 16.4.18

  229. Updated figures 9.4.18

  230. Updated figures 3.4.18

  231. Updated lists for 26.3.18

  232. Updated lists for 20.3.18

  233. Updated lists 12.3.18

  234. Updated lists for 5.3.18

  235. Updated figures for 26.2.18.

  236. Updated lists for 19.2.18

  237. Updated figures for 12.2.18

  238. Waiting times updated 5.2.18

  239. Updated figures for 29.1.18.

  240. Updated figures for 22.1.18

  241. Updated lists for 15.1.18

  242. Updated figures for 8.1.17

  243. Updated figures for 1.1.18.

  244. Updated figures for 25.12.17

  245. Regular update.

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  248. Weekly update.

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  259. First published.