Guidance

HMCTS Civil Business Centres performance information

Details of processing or reply times for work at the County Court Money Claims Centre (Salford) and the County Court Business Centre (Northampton).

From:
HM Courts & Tribunals Service
Published
19 September 2017
Last updated
1119 April 2022 — See all updates

Applies to Northern Ireland and Scotland

Details of processing or reply times for work at the County Court Money Claims Centre (Salford) and the County Court Business Centre (Northampton).

Customers should consider the processing times in the table before contacting the Business Centres or Contact Centre to make enquiries about progress of work.

The Money Claim Online Helpdesk can be contacted by email or by telephone on 0300 123 1057.

The County Court Business Centre can be contacted by email or by telephone on 0300 123 1056.

The County Court Money Claims Centre can be contacted by email or by telephone on 0300 123 1372.

Information correct as at 1119 April 2022.

Type of process Number of working days from receipt to processing or reply Money Claims Centre Salford Number of working days from receipt to processing or reply Business Centre Northampton
Issue of new claim 78 Automated online issue
Help with fees application 98 N/A
Acknowledgement of service 98 Day of receipt
Defence and /or counterclaim prior to issue of the directions questionnaire 8 Day of receipt
Processing a directions questionnaire 109 16
Entry of judgment (online) N/A Automated online issue
Entry of judgment (manual) 109 13
Correspondence and letters received via post or email 1110 13
General application (does not include any judicial action) 87 8
Total processing time from receipt of application to order or comment being typed 22 4042
Time from referral to judge to making order 6 1213
Issue of charging order application 9 N/A
Charging orders awaiting judicial decision 6 N/A
Final charging orders to be drawn 9 N/A
Issue of attachment of earnings application 118 N/A
N56 statement of means 2 N/A
Issue of warrant of control 96 Automated online issue
Transfer of file to a local court from date of order /notice of transfer 118 89
Published 19 September 2017
Last updated 1119 April 2022 + show all updates

  1. Updated on 19 April.

  2. List updated 11 April

  3. List Updated 4 April

  4. List updated 28 March

  5. Updated on 21 March.

  6. List updated 14 March

  7. updated on the 7 March 2021

  8. Weekly performance data published.

  9. List updated 21 February

  10. Updated with information on 14 February.

  11. List Update

  12. List updated 31 January

  13. List updated 24 January

  14. Updated on 17 January.

  15. List Updated

  16. List updated

  17. List Updated

  18. Updated for 20 December.

  19. List updated 13 December

  20. List Updated 6 December 2021

  21. Performance data updated.

  22. Performance times updated.

  23. Performance figures updated.

  24. Performance data updated.

  25. Performance data updated.

  26. List updated

  27. Performance data updated.

  28. List published on 12 October 2021

  29. List Updated on 4 October

  30. List Updated

  31. List Updated 20 of September

  32. Performance times updated.

  33. List Updated

  34. Performance data updated.

  35. List updated 23 August

  36. List updated

  37. Updated on 9 August 2021

  38. Updated weekly performance information for 2 August.

  39. Performance data for week commencing 26 July published.

  40. Performance times updated.

  41. updated with information correct as at 12 July.

  42. List updated as of the 5 July 2021

  43. List updated as of the 28 June 2021

  44. Information updated on the 21 June 2021

  45. Hearings on the 14 June 2021 published

  46. Updated list as of the 7 June 2021

  47. Updated information 1 June 2021

  48. Updated list

  49. Weekly performance update as of 17 May 2021 published

  50. Updated performance information as per on the 11 of May 2021

  51. Updated on 5 May.

  52. Civil Business Centres performance information published

  53. Performance information updated.

  54. Business centre performance times updated.

  55. Updated on 6 April.

  56. Performance times updated.

  57. Updated 22 March.

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  68. Performance data updated.

  69. Updated for 30 December.

  70. Updated 21 December.

  71. Performance times updated.

  72. Performance times updated

  73. Updated 23 November

  74. Performance data updated.

  75. Performance data updated.

  76. Updated for week beginning 2 November.

  77. Updated 26 October

  78. Updated on 19 October.

  79. Updated for week beginning 12 October

  80. Updated 5 October 2020

  81. Updated for w/c 28 September

  82. Updated for 21 September

  83. reply times updated.

  84. Updated for 7 September

  85. Performance times updated.

  86. Updated for 24 August

  87. performance info updated.

  88. Times updated.

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  100. Updated information as of 18 May.

  101. Updated information as of 13 May.

  102. Waiing times updated

  103. Times updated.

  104. Processing times updated

  105. Performance times updated.

  106. COVID-19 performance message uploaded.

  107. Hearings for 6 April published.

  108. Performace times updated

  109. Temporary closure due to coronavirus (COVID-19).

  110. Times updated.

  111. Times updated.

  112. performance infomation updated.

  113. Performance information updated.

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  115. Lists published for 17 February published.

  116. Times updated.

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  119. Information updated

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  131. Reply times updated.

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  134. performance info updated.

  135. Performance times updated.

  136. Processing times updated 23 Sept 2019.

  137. Response times updated.

  138. Performance times updated

  139. Times updated 2 September 2019.

  140. Updated 27.8.19

  141. Information updated 19 August.

  142. Updated figures 12.8.19

  143. Figures updated 5 August 2019.

  144. Updated figures 29.7.19

  145. Updated figures for 22.7.19

  146. Updated performance figures 15.7.19

  147. Updated figures 8.7.19

  148. Updated figures 1.7.19

  149. Updated figures 24.6.19

  150. Updated list 17.6.19

  151. Times updated 10 June 2019.

  152. Updated figures 3.6.19

  153. Performance times updated.

  154. times updated.

  155. Updated 13.5.19

  156. Updated figures 7.5.19

  157. Updated figures 29.4.19

  158. Updated figures 23.4.19

  159. Updated figures 15.4.19

  160. Updated 8.4.19

  161. Updated 1.4.19

  162. Updated 25.3.19

  163. Updated 18.3.19

  164. Updated 11.3.19

  165. Times updated 4 March 2019.

  166. Updated figures 25.2.19

  167. Updated times 18.2.19

  168. Updated performance figures 11.2.19

  169. Updated performance info on 4.2.19

  170. Times updated 28 January 2018.

  171. Processing times updated and Business Centre Northampton added.

  172. Updated 21.1.19

  173. Updated 14.1.19

  174. Times updates.

  175. Updated on 31.12.18

  176. Updated 27.12.18

  177. Times updated 17 December 2018.

  178. Information updated 10 December 2018.

  179. Updated on 03.12.18

  180. Updated on 26.11.18

  181. Information updated 19 November 2018.

  182. Register updated 13 November 2018.

  183. Updated 5 November 2017

  184. Updated on 29.10.18

  185. Weekly update.

  186. Date changed 15.10.18

  187. Updated 15.10.18

  188. Updated list on 08.10.18

  189. Updated on 01.10.18

  190. List updated 24.09.18

  191. Updated list on 17.09.18

  192. Updated Civil Business Centres performance information 10.09.18

  193. Performance times updated 3 September 2018.

  194. Updated 28 Aug 18

  195. Updated figures for 20.8.18

  196. Updated 13.8.18

  197. Updated 6.8.18

  198. Updated figures 30.7.18

  199. Updated 23.7.18

  200. Updated 16.7.18

  201. Updated for 9.7.18

  202. Updated lists 2.7.18

  203. Updated 25.6.18

  204. Updated 18.6.18

  205. Times updated 11.6.18.

  206. Updated figures 4.6.18

  207. Updated 29.5.18

  208. Updated figures 21.5.18

  209. Updated 14.5.18

  210. Updated 8.5.18

  211. Updated figures 30.4.18

  212. Updated figures 23.4.18

  213. Updated lists for 17.4.18

  214. Updated lists for 16.4.18

  215. Updated figures 9.4.18

  216. Updated figures 3.4.18

  217. Updated lists for 26.3.18

  218. Updated lists for 20.3.18

  219. Updated lists 12.3.18

  220. Updated lists for 5.3.18

  221. Updated figures for 26.2.18.

  222. Updated lists for 19.2.18

  223. Updated figures for 12.2.18

  224. Waiting times updated 5.2.18

  225. Updated figures for 29.1.18.

  226. Updated figures for 22.1.18

  227. Updated lists for 15.1.18

  228. Updated figures for 8.1.17

  229. Updated figures for 1.1.18.

  230. Updated figures for 25.12.17

  231. Regular update.

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  234. Weekly update.

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  245. First published.