Guidance

HMCTS Civil Business Centres performance information

Details of processing or reply times for work at the County Court Money Claims Centre (Salford) and the County Court Business Centre (Northampton).

From:
HM Courts & Tribunals Service
Published
19 September 2017
Last updated
714 November 2022 — See all updates

Applies to Northern Ireland and Scotland

Details of processing or reply times for work at the County Court Money Claims Centre (Salford) and the County Court Business Centre (Northampton).

Customers should consider the processing times in the table before contacting the Business Centres or Contact Centre to make enquiries about progress of work.

The Money Claim Online Helpdesk can be contacted by email or by telephone on 0300 123 1057.

The County Court Business Centre can be contacted by email or by telephone on 0300 123 1056.

The County Court Money Claims Centre can be contacted by email or by telephone on 0300 123 1372.

Information correct as at 7 October 2022.

Type of process Number of working days from receipt to processing or reply Money Claims Centre Salford Number of working days from receipt to processing or reply Business Centre Northampton
Issue of new claim 1315 Automated online issue
Help with fees application 914 N/A
Acknowledgement of service (CCBC)   Day of receipt
Acknowledgement of service (CCMCC Court 390)   1215
Defence and /or counterclaim prior to issue of the directions questionnaire 1415 Day of receipt
Processing a directions questionnaire 15 6
Entry of judgment (online)   Automated online issue
Entry of judgment (manual) 15 13
Correspondence and letters received via post or email 15 13
Writs of Control   5
General application (does not include any judicial action) 1112 18
Total processing time from receipt of application to order or comment being typed 2628 36
Time from referral to judge to making order 45 1110
Issue of charging order application    14
Charging orders awaiting judicial decision    14
Final charging orders to be drawn    11
Issue of attachment of earnings application    2
N56 statement of means    2
Issue of warrant of control 68 Automated online issue
Transfer of file to a local court from date of order /notice of transfer 63 2022
Published 19 September 2017
Last updated 714 November 2022 + show all updates

  1. Updated on 14 November.

  2. Updated on 7 November.

  3. Updated on 31 October.

  4. Updated on 25 October.

  5. Updated on 17 October.

  6. Updated on 10 October.

  7. Updated on 3 October.

  8. Updated on 27 September.

  9. Updated on 20 September.

  10. Updated information for week commencing 5 September published.

  11. Updated on 30 August.

  12. Updated on 22 August.

  13. Information for wc 15 August published.

  14. Information for week commencing 8 August published.

  15. Updated on 1 August.

  16. Updated on 25 July.

  17. Updated on 18 July

  18. List updated 11 July

  19. Updated on 4 July.

  20. Updated on 27 June.

  21. List Updated 20 June

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  24. List Updated 31 May published

  25. List updated 23 May

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  27. List updated 9 May

  28. List updated 25 April

  29. Updated on 19 April.

  30. List updated 11 April

  31. List Updated 4 April

  32. List updated 28 March

  33. Updated on 21 March.

  34. List updated 14 March

  35. updated on the 7 March 2021

  36. Weekly performance data published.

  37. List updated 21 February

  38. Updated with information on 14 February.

  39. List Update

  40. List updated 31 January

  41. List updated 24 January

  42. Updated on 17 January.

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  46. Updated for 20 December.

  47. List updated 13 December

  48. List Updated 6 December 2021

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  56. List published on 12 October 2021

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  59. List Updated 20 of September

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  62. Performance data updated.

  63. List updated 23 August

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  65. Updated on 9 August 2021

  66. Updated weekly performance information for 2 August.

  67. Performance data for week commencing 26 July published.

  68. Performance times updated.

  69. updated with information correct as at 12 July.

  70. List updated as of the 5 July 2021

  71. List updated as of the 28 June 2021

  72. Information updated on the 21 June 2021

  73. Hearings on the 14 June 2021 published

  74. Updated list as of the 7 June 2021

  75. Updated information 1 June 2021

  76. Updated list

  77. Weekly performance update as of 17 May 2021 published

  78. Updated performance information as per on the 11 of May 2021

  79. Updated on 5 May.

  80. Civil Business Centres performance information published

  81. Performance information updated.

  82. Business centre performance times updated.

  83. Updated on 6 April.

  84. Performance times updated.

  85. Updated 22 March.

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  96. Performance data updated.

  97. Updated for 30 December.

  98. Updated 21 December.

  99. Performance times updated.

  100. Performance times updated

  101. Updated 23 November

  102. Performance data updated.

  103. Performance data updated.

  104. Updated for week beginning 2 November.

  105. Updated 26 October

  106. Updated on 19 October.

  107. Updated for week beginning 12 October

  108. Updated 5 October 2020

  109. Updated for w/c 28 September

  110. Updated for 21 September

  111. reply times updated.

  112. Updated for 7 September

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  114. Updated for 24 August

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  128. Updated information as of 18 May.

  129. Updated information as of 13 May.

  130. Waiing times updated

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  132. Processing times updated

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  134. COVID-19 performance message uploaded.

  135. Hearings for 6 April published.

  136. Performace times updated

  137. Temporary closure due to coronavirus (COVID-19).

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  164. Processing times updated 23 Sept 2019.

  165. Response times updated.

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  167. Times updated 2 September 2019.

  168. Updated 27.8.19

  169. Information updated 19 August.

  170. Updated figures 12.8.19

  171. Figures updated 5 August 2019.

  172. Updated figures 29.7.19

  173. Updated figures for 22.7.19

  174. Updated performance figures 15.7.19

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  177. Updated figures 24.6.19

  178. Updated list 17.6.19

  179. Times updated 10 June 2019.

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  183. Updated 13.5.19

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  190. Updated 25.3.19

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  193. Times updated 4 March 2019.

  194. Updated figures 25.2.19

  195. Updated times 18.2.19

  196. Updated performance figures 11.2.19

  197. Updated performance info on 4.2.19

  198. Times updated 28 January 2018.

  199. Processing times updated and Business Centre Northampton added.

  200. Updated 21.1.19

  201. Updated 14.1.19

  202. Times updates.

  203. Updated on 31.12.18

  204. Updated 27.12.18

  205. Times updated 17 December 2018.

  206. Information updated 10 December 2018.

  207. Updated on 03.12.18

  208. Updated on 26.11.18

  209. Information updated 19 November 2018.

  210. Register updated 13 November 2018.

  211. Updated 5 November 2017

  212. Updated on 29.10.18

  213. Weekly update.

  214. Date changed 15.10.18

  215. Updated 15.10.18

  216. Updated list on 08.10.18

  217. Updated on 01.10.18

  218. List updated 24.09.18

  219. Updated list on 17.09.18

  220. Updated Civil Business Centres performance information 10.09.18

  221. Performance times updated 3 September 2018.

  222. Updated 28 Aug 18

  223. Updated figures for 20.8.18

  224. Updated 13.8.18

  225. Updated 6.8.18

  226. Updated figures 30.7.18

  227. Updated 23.7.18

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  229. Updated for 9.7.18

  230. Updated lists 2.7.18

  231. Updated 25.6.18

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  233. Times updated 11.6.18.

  234. Updated figures 4.6.18

  235. Updated 29.5.18

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  249. Updated figures for 26.2.18.

  250. Updated lists for 19.2.18

  251. Updated figures for 12.2.18

  252. Waiting times updated 5.2.18

  253. Updated figures for 29.1.18.

  254. Updated figures for 22.1.18

  255. Updated lists for 15.1.18

  256. Updated figures for 8.1.17

  257. Updated figures for 1.1.18.

  258. Updated figures for 25.12.17

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