Guidance

HMCTS Civil Business Centres performance information

Details of processing or reply times for work at the County Court Money Claims Centre (Salford) and the County Court Business Centre (Northampton).

From:
HM Courts & Tribunals Service
Published
19 September 2017
Last updated
411 July 2022 — See all updates

Applies to Northern Ireland and Scotland

Details of processing or reply times for work at the County Court Money Claims Centre (Salford) and the County Court Business Centre (Northampton).

Customers should consider the processing times in the table before contacting the Business Centres or Contact Centre to make enquiries about progress of work.

The Money Claim Online Helpdesk can be contacted by email or by telephone on 0300 123 1057.

The County Court Business Centre can be contacted by email or by telephone on 0300 123 1056.

The County Court Money Claims Centre can be contacted by email or by telephone on 0300 123 1372.

Information correct as at 411 July 2022.

Type of process Number of working days from receipt to processing or reply Money Claims Centre Salford Number of working days from receipt to processing or reply Business Centre Northampton
Issue of new claim 1011 Automated online issue
Help with fees application 1011 N/A
Acknowledgement of service 1012 Day of receipt
Defence and /or counterclaim prior to issue of the directions questionnaire 10 Day of receipt
Processing a directions questionnaire 1011 56
Entry of judgment (online) N/A Automated online issue
Entry of judgment (manual) 11 17
Correspondence and letters received via post or email 1112 17
General application (does not include any judicial action) 9 18
Total processing time from receipt of application to order or comment being typed 2526 2033
Time from referral to judge to making order 817 107
Issue of charging order application 1011 N/A
Charging orders awaiting judicial decision 8 N/A
Final charging orders to be drawn 109 N/A
Issue of attachment of earnings application 11 N/A
N56 statement of means 91 N/A
Issue of warrant of control 69 Automated online issue
Transfer of file to a local court from date of order /notice of transfer 4 7
Published 19 September 2017
Last updated 411 July 2022 + show all updates

  1. List updated 11 July

  2. Updated on 4 July.

  3. Updated on 27 June.

  4. List Updated 20 June

  5. List updated 13 June

  6. List updated 6 June

  7. List Updated 31 May published

  8. List updated 23 May

  9. List updated 16 May

  10. List updated 9 May

  11. List updated 25 April

  12. Updated on 19 April.

  13. List updated 11 April

  14. List Updated 4 April

  15. List updated 28 March

  16. Updated on 21 March.

  17. List updated 14 March

  18. updated on the 7 March 2021

  19. Weekly performance data published.

  20. List updated 21 February

  21. Updated with information on 14 February.

  22. List Update

  23. List updated 31 January

  24. List updated 24 January

  25. Updated on 17 January.

  26. List Updated

  27. List updated

  28. List Updated

  29. Updated for 20 December.

  30. List updated 13 December

  31. List Updated 6 December 2021

  32. Performance data updated.

  33. Performance times updated.

  34. Performance figures updated.

  35. Performance data updated.

  36. Performance data updated.

  37. List updated

  38. Performance data updated.

  39. List published on 12 October 2021

  40. List Updated on 4 October

  41. List Updated

  42. List Updated 20 of September

  43. Performance times updated.

  44. List Updated

  45. Performance data updated.

  46. List updated 23 August

  47. List updated

  48. Updated on 9 August 2021

  49. Updated weekly performance information for 2 August.

  50. Performance data for week commencing 26 July published.

  51. Performance times updated.

  52. updated with information correct as at 12 July.

  53. List updated as of the 5 July 2021

  54. List updated as of the 28 June 2021

  55. Information updated on the 21 June 2021

  56. Hearings on the 14 June 2021 published

  57. Updated list as of the 7 June 2021

  58. Updated information 1 June 2021

  59. Updated list

  60. Weekly performance update as of 17 May 2021 published

  61. Updated performance information as per on the 11 of May 2021

  62. Updated on 5 May.

  63. Civil Business Centres performance information published

  64. Performance information updated.

  65. Business centre performance times updated.

  66. Updated on 6 April.

  67. Performance times updated.

  68. Updated 22 March.

  69. Performance times updated.

  70. Performance times updated.

  71. Performance times updated.

  72. Performance times updated.

  73. Performance times updated.

  74. Performance times updated.

  75. Performance times updated.

  76. Business Centre performance times updated.

  77. Business Centre performance times updated.

  78. Performance times updated.

  79. Performance data updated.

  80. Updated for 30 December.

  81. Updated 21 December.

  82. Performance times updated.

  83. Performance times updated

  84. Updated 23 November

  85. Performance data updated.

  86. Performance data updated.

  87. Updated for week beginning 2 November.

  88. Updated 26 October

  89. Updated on 19 October.

  90. Updated for week beginning 12 October

  91. Updated 5 October 2020

  92. Updated for w/c 28 September

  93. Updated for 21 September

  94. reply times updated.

  95. Updated for 7 September

  96. Performance times updated.

  97. Updated for 24 August

  98. performance info updated.

  99. Times updated.

  100. Performance times updated.

  101. Performance times updated.

  102. Performance times updated.

  103. Performance times updated.

  104. Times updated.

  105. Performance times updated.

  106. Performance times updated.

  107. Performance times updated.

  108. Times updated

  109. Times updated.

  110. Performance times updated

  111. Updated information as of 18 May.

  112. Updated information as of 13 May.

  113. Waiing times updated

  114. Times updated.

  115. Processing times updated

  116. Performance times updated.

  117. COVID-19 performance message uploaded.

  118. Hearings for 6 April published.

  119. Performace times updated

  120. Temporary closure due to coronavirus (COVID-19).

  121. Times updated.

  122. Times updated.

  123. performance infomation updated.

  124. Performance information updated.

  125. Performance times updated

  126. Lists published for 17 February published.

  127. Times updated.

  128. Perfromance times updated

  129. Performance times updated.

  130. Information updated

  131. Performance times updated.

  132. Times updated.

  133. performance info updated.

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  140. Processing times updated.

  141. Times updated.

  142. Reply times updated.

  143. Performance times updated.

  144. Times updated.

  145. performance info updated.

  146. Performance times updated.

  147. Processing times updated 23 Sept 2019.

  148. Response times updated.

  149. Performance times updated

  150. Times updated 2 September 2019.

  151. Updated 27.8.19

  152. Information updated 19 August.

  153. Updated figures 12.8.19

  154. Figures updated 5 August 2019.

  155. Updated figures 29.7.19

  156. Updated figures for 22.7.19

  157. Updated performance figures 15.7.19

  158. Updated figures 8.7.19

  159. Updated figures 1.7.19

  160. Updated figures 24.6.19

  161. Updated list 17.6.19

  162. Times updated 10 June 2019.

  163. Updated figures 3.6.19

  164. Performance times updated.

  165. times updated.

  166. Updated 13.5.19

  167. Updated figures 7.5.19

  168. Updated figures 29.4.19

  169. Updated figures 23.4.19

  170. Updated figures 15.4.19

  171. Updated 8.4.19

  172. Updated 1.4.19

  173. Updated 25.3.19

  174. Updated 18.3.19

  175. Updated 11.3.19

  176. Times updated 4 March 2019.

  177. Updated figures 25.2.19

  178. Updated times 18.2.19

  179. Updated performance figures 11.2.19

  180. Updated performance info on 4.2.19

  181. Times updated 28 January 2018.

  182. Processing times updated and Business Centre Northampton added.

  183. Updated 21.1.19

  184. Updated 14.1.19

  185. Times updates.

  186. Updated on 31.12.18

  187. Updated 27.12.18

  188. Times updated 17 December 2018.

  189. Information updated 10 December 2018.

  190. Updated on 03.12.18

  191. Updated on 26.11.18

  192. Information updated 19 November 2018.

  193. Register updated 13 November 2018.

  194. Updated 5 November 2017

  195. Updated on 29.10.18

  196. Weekly update.

  197. Date changed 15.10.18

  198. Updated 15.10.18

  199. Updated list on 08.10.18

  200. Updated on 01.10.18

  201. List updated 24.09.18

  202. Updated list on 17.09.18

  203. Updated Civil Business Centres performance information 10.09.18

  204. Performance times updated 3 September 2018.

  205. Updated 28 Aug 18

  206. Updated figures for 20.8.18

  207. Updated 13.8.18

  208. Updated 6.8.18

  209. Updated figures 30.7.18

  210. Updated 23.7.18

  211. Updated 16.7.18

  212. Updated for 9.7.18

  213. Updated lists 2.7.18

  214. Updated 25.6.18

  215. Updated 18.6.18

  216. Times updated 11.6.18.

  217. Updated figures 4.6.18

  218. Updated 29.5.18

  219. Updated figures 21.5.18

  220. Updated 14.5.18

  221. Updated 8.5.18

  222. Updated figures 30.4.18

  223. Updated figures 23.4.18

  224. Updated lists for 17.4.18

  225. Updated lists for 16.4.18

  226. Updated figures 9.4.18

  227. Updated figures 3.4.18

  228. Updated lists for 26.3.18

  229. Updated lists for 20.3.18

  230. Updated lists 12.3.18

  231. Updated lists for 5.3.18

  232. Updated figures for 26.2.18.

  233. Updated lists for 19.2.18

  234. Updated figures for 12.2.18

  235. Waiting times updated 5.2.18

  236. Updated figures for 29.1.18.

  237. Updated figures for 22.1.18

  238. Updated lists for 15.1.18

  239. Updated figures for 8.1.17

  240. Updated figures for 1.1.18.

  241. Updated figures for 25.12.17

  242. Regular update.

  243. Regular update.

  244. Regular update.

  245. Weekly update.

  246. Regular update.

  247. Weekly update.

  248. Weekly update.

  249. Regular update.

  250. Regular update.

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  254. regular update

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  256. First published.